Delinea - Way ahead for managing your infrastructure passwords.
September 08, 2025

Delinea - Way ahead for managing your infrastructure passwords.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Delinea Secret Server

We have built an integrated solution comprising a Monitoring tool, a Service management tool, and a PAM tool, namely Delinea, for our product offering to provide an observability solution. Delinea is used for onboarding all CIs to have a secure channel to access from our support teams. It serves the purpose of maintaining the user credentials in a secure console and has an audit trail for all accesses made to the customer infrastructure. At any point in time, we can also identify when somebody has made changes to the infrastructure.

Pros

  • Remote connection to infrastructures.
  • Maintaining an audit of remote connections.
  • Video snapshot of activities done on the infrastructure.

Cons

  • Individual login credentials can be used for infrastructure connection.
  • Better integration with the ITSM solution to validate the incident or ticket numbers.
  • Server onboarding is a bit manual. Need better ways to onboard.
  • Audit trail is highly appreciated.
  • Validated remote connectivity has provided peace of mind and helped reduce unwanted connections to the infrastructure, thereby avoiding outages and ultimately saving ROI.
  • Credentials testing and validation have reduced the number of outages as well as maintenance.
My rating is purely based on the configurational activities, as feature-wise delineation has all the features that are very beneficial for customers, though the implementation is a bit more manual work, which can be reduced with a low-code platform. Along with that, we can have a better UI to have intuitiveness and can manage the platform for shared customers in a better way. Overall, it is a very good tool for PAM.
We explored Jum Cloud and ManageEngine. Delinea is comparable in terms of features; however, the implementation of these tools differs. Delinea is a bit more manual than the other two. However, the licensing and overall ROI are better for Delinea, as it provides almost all market-ready solutions and has a robust licensing mechanism, resulting in a better ROI.

Do you think Delinea Secret Server delivers good value for the price?

Yes

Are you happy with Delinea Secret Server's feature set?

Yes

Did Delinea Secret Server live up to sales and marketing promises?

Yes

Did implementation of Delinea Secret Server go as expected?

Yes

Would you buy Delinea Secret Server again?

Yes

I would recommend Delinea to any organization or colleague, as I have used it to support our shared services model, as well as a dedicated model for people support to customers, for privileged access management. Delinea has provided us with effective methods for handling unnecessary login attempts to the customer infrastructure. Additionally, the connection thread is available in the audit trail for review, which is a valuable feature to have.

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