6 Ratings
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Score 5.6 out of 100
1 Ratings
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Score 6 out of 100

Likelihood to Recommend

Dell Data Protection | Encryption Enterprise Edition (DDPE)

For file level encryption Credant is not a bad solution. However, they were recently bought by Dell so it remains to be seen what they do with the software.
Anonymous | TrustRadius Reviewer

Digital Guardian

When Digital Guardian works well, it really is fairly seamless. You may notice a tiny bit of additional lag on some programs, but for the most part, when it functions properly, it's fairly unobtrusive. Therein lies the rub...when it functions properly. We had frequent program conflicts with Digital Guardian. We had one issue that caused Digital Guardian to completely cripple Microsoft Outlook, and similarly cripple Microsoft Excel. It took Digital Guardian weeks to even release any kind of fix for the issue, and the first several fixes did not, in fact, resolve the issue. We ended up having to completely remove it from our environment and are still waiting for a confirmed more stable version, as it simply caused far too much disruption to our user base, and also consumed an extremely large amount of time from our admins dealing with user issues related to these problems.
Kurt Ferguson | TrustRadius Reviewer

Pros

Dell Data Protection | Encryption Enterprise Edition (DDPE)

  • Silent installation/uninstallation. It was very easy to deploy and remove the software remotely.
  • Transparent to users. Users did not see messages from the software or notice performance issues during encryption.
  • File or disk level encryption. Includes the option to do file or full-disk encryption to meet your organization's needs.
Anonymous | TrustRadius Reviewer

Digital Guardian

  • Email data leaks - DLP software must prevent certain actions to work well. Let's say you try to copy and paste an SS # to an email, or upload sensitive data to your personal email account. Guardian Edge can prevent that, and then alert administrators that it happened
  • Unauthorized file copies - Guardian Edge can also prevent users from copying files from a sensitive restricted area to somewhere else where they might be able to more easily exfiltrate it. A good example would be from a company file share to a less secure server or their own home drive
  • Alerting Administrators of suspicious activities - Any time a user uploads a file to an upload service or personal email, it is logged and reported as an event to be reviewed. If it found nothing in scanning the data, it will still notify you that it happened so you can review it yourself to confirm it wasn't a false negative.
Kurt Ferguson | TrustRadius Reviewer

Cons

Dell Data Protection | Encryption Enterprise Edition (DDPE)

  • Syntax used to create policies is confusing and prone to redundant encryption.
  • Management console is now based on Silverlight and is slow and gives errors.
  • Full disk encryption caused lots of errors for us, could only be corrected by dropping a text file onto the C drive.
Anonymous | TrustRadius Reviewer

Digital Guardian

  • Program Conflicts - DLP software can often cause undesirable effects in programs, and Digital Guardian is no exception here. We had substantial issues with it locking up Microsoft Outlook and Microsoft Excel.
  • Excessive false positives - If you don't tune the software properly, you may end up reviewing a lot of non-critical items, and that can lead to lots of extra admin time for fairly benign occurrences.
  • Frequent program updates - Digital Guardian issues hotfixes and patches for their software frequently, and often times those updates will fix one problem, but cause another problem
  • Reverting to older versions - We frequently had to revert to older versions after testing a fix for an issue, because the new fix would break something else. This became very frustrating to end users, administrators, and management.
Kurt Ferguson | TrustRadius Reviewer

Alternatives Considered

Dell Data Protection | Encryption Enterprise Edition (DDPE)

We switched to McAfee Endpoint Encryption, which provides full-disk encryption. We saw fewer issues with McAfee Endpoint Encryption full-disk encryption than Credant full-disk encryption.
Anonymous | TrustRadius Reviewer

Digital Guardian

DG is the only DLP platform I've used at my current employer. I used it at my previous employer as well, and we ended up abandoning future deployments of it due to many problems caused by it, especially with web browsers. This was in 2015, rather than the 2018 version I used with my current employer, but I feel it still warrants mentioning. DG works great...when it works. When it doesn't, it's a disaster.
Kurt Ferguson | TrustRadius Reviewer

Return on Investment

Dell Data Protection | Encryption Enterprise Edition (DDPE)

  • Created some problems for our helpdesk with full-disk encryption.
  • Allowed us to meet security requirements at a reasonable price.
  • Decent reporting capabilities.
Anonymous | TrustRadius Reviewer

Digital Guardian

  • Lost work hours - We lost lots of work hours due to admins having to troubleshoot program issues, and also manually remove DG agents from machines so that users could get back to work.
  • No DLP protection because we had to mass uninstall it - We ended up pulling DG from our entire environment because of the problems it caused with Excel and Outlook. DG acknowledged this was absolutely their fault, but it took them quite a while to issue a fix, and the first several did not actually resolve the problem. We simply did not have the time or patience to beta test their software for them. As a result, our users have to run with no DLP protection, just so they can actually work.
  • Negative perception of IT - DG actually ended up giving the IT Department quite a black eye. Users were nervous any time we mentioned we were doing software maintenance or patching, because they were fearful that some new problem was going to be introduced and they wouldn't be able to do their jobs. It has taken time and many hours to repair that trust.
Kurt Ferguson | TrustRadius Reviewer

Pricing Details

Dell Data Protection | Encryption Enterprise Edition (DDPE)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Digital Guardian

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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