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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dell Networker

    Score5.7 out of 10
    N/ADell NetWorker is an enterprise-level data protection software product that unifies and automates backup to tape, disk-based, and flash-based storage media across physical and virtual environments for granular and disaster recovery.N/A

    Microsoft System Center

    Score8.4 out of 10
    N/AMicrosoft System Center is an enterprise-grade IT Operations Management (ITOM) suite designed for the centralized administration of data center infrastructure, virtualized environments, and hybrid cloud workloads. The platform provides unified management across heterogeneous environments, including support for Windows Server, Linux, and Azure Stack HCI. System Center is Microsoft's ITOM stack for organizations that maintain a significant on-premise footprint, vs the company's Azure-based…

    $1,323

    per month

    Pricing
    Dell NetworkerMicrosoft System Center
    Editions & Modules
    No answers on this topic
    Standard Edition
    $1323
    Datacenter Edition
    $3607
    Offerings
    Pricing Offerings
    Dell NetworkerMicrosoft System Center
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Dell NetworkerMicrosoft System Center
    Considered Both Products
    Dell Technologies
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    63%
    Would buy again
    5 Answers
    91%
    Would buy again
    31 Answers
    Delivers good value for the price
    57%
    Delivers good value for the price
    4 Answers
    97%
    Delivers good value for the price
    33 Answers
    Happy with the feature set
    75%
    Happy with the feature set
    6 Answers
    91%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    40%
    Lived up to sales and marketing promises
    2 Answers
    95%
    Lived up to sales and marketing promises
    21 Answers
    Implementation went as expected
    57%
    Implementation went as expected
    4 Answers
    97%
    Implementation went as expected
    28 Answers
    Features
    Dell NetworkerMicrosoft System Center
    Data Center Backup
    Comparison of Data Center Backup features of Dell Networker and Microsoft System Center
    Feature
    Dell Networker
    5.0
    11 Ratings
    51% below category average
    Microsoft System Center
    -
    Ratings
    Universal recovery5.29 Ratings00 Ratings
    Instant recovery6.011 Ratings00 Ratings
    Recovery verification6.09 Ratings00 Ratings
    Business application protection4.49 Ratings00 Ratings
    Multiple backup destinations3.010 Ratings00 Ratings
    Incremental backup identification4.811 Ratings00 Ratings
    Backup to the cloud5.26 Ratings00 Ratings
    Deduplication and file compression6.910 Ratings00 Ratings
    Snapshots6.09 Ratings00 Ratings
    Flexible deployment2.79 Ratings00 Ratings
    Management dashboard4.59 Ratings00 Ratings
    Platform support3.99 Ratings00 Ratings
    Retention options4.79 Ratings00 Ratings
    Encryption7.27 Ratings00 Ratings
    Best Alternatives
    Dell NetworkerMicrosoft System Center
    Small Businesses
    BDRShield
    Score6.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dell NetworkerMicrosoft System Center
    Likelihood to Recommend
    7.1
    (11 ratings)
    9.3
    (58 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    7.0
    (1 ratings)
    Usability
    3.0
    (2 ratings)
    8.4
    (5 ratings)
    Support Rating
    6.3
    (3 ratings)
    9.0
    (14 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Dell NetworkerMicrosoft System Center
    Likelihood to Recommend
    Dell Technologies
    For users with a basic backup system that does not provide advanced data protection this is a life saver in the age we live in where hackers are looking to encrypt and ruin your important backups. I would recommend [Dell EMC Networker] based on its features, price, and ease of use. If you have a similar product already it does not offer many unique features however.
    Incentivized
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    Microsoft
    For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.
    Incentivized
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    Pros
    Dell Technologies
    • Seamlessly integrates with DataDomain
    • Seamlessly integrates with vmWare for extremely fast VM backups
    • Provides agent-based integration for a very wide array of applications-aware backups, including but not limited to: Microsoft SQL/Exchange/Sharepoint, Meditech, Oracle, DB2, Informix, SAP
    • Integrates with a wide family of NAS solutions for NDMP backups
    Read full review
    Microsoft
    • Allows the grouping of devices by user.
    • Allows controlling updates being deployed to user devices.
    • Allows for the repurposing of machines by being able to load new or updated software on machines that already are in the system.
    • Allows us the ability to wipe a machine clean and restore it back to the configuration that was assigned the machine.
    Incentivized
    Read full review
    Cons
    Dell Technologies
    • The GUI is horrible. Giant windows that don't size properly, confusing terminology, multiple clicks to get things done, it's just a disorganized mess. I can't put this in front of my junior techs because it requires some background in DR software to fully comprehend, and even then it's not easy. It feels very much like this was tacked on to a command-line based product as an afterthought.
    • Better management features. It's difficult to integrate with Active Directory, for one. You'll need a Dell EMC tech to help you. Items can't be renamed and have to be recreated. Options are buried in multiple GUI tabs and often are just command line strings in a free-text field. Diagnosing failed jobs and workflows is cumbersome and the errors are often cryptic without some experience. Design it well and pray for uptime, because you need this to work when disaster requires it to.
    • Poor reporting features for an enterprise class product. You can't schedule any type of simple summary (an audit requirement for us) in the base product. To do this requires the additional cost of Data Protection Advisor, which is also horribly designed and impossible to get working quickly.
    • Post-sales contact is non-existent. We've been through a few reps and the project team dropped us at one point with a half-finished implementation when the original sales guy moved on. We only got the the promised product implementation by telling Dell that we weren't paying the bill until they delivered what they promised and were contractually obligated to.
    Incentivized
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    Microsoft
    • The product could improve in the area of having better mechanisms in place with how the SCEP client is deployed/installed from the server on the management side. We have run into this firsthand with the client not installing on an endpoint, and then having to take the time to investigate why it was not installing.
    • A second improvement that can be made is to keep trying to improve the products detection rate for finding malware/viruses. The case can be made that there are some products out there that do a better job at this and have a higher detection rate.
    Incentivized
    Read full review
    Likelihood to Renew
    Dell Technologies
    There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
    Incentivized
    Read full review
    Microsoft
    Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.
    Incentivized
    Read full review
    Usability
    Dell Technologies
    NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
    Incentivized
    Read full review
    Microsoft
    It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
    Incentivized
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    Support Rating
    Dell Technologies
    The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
    Incentivized
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    Microsoft
    There is a fair amount of documentation out there to help you when you have questions or run into issues with this product as well as tutorials on some of the more common tasks. Between the documentation and the overall ease of use we haven't had to deal with direct Microsoft support for this product.
    Incentivized
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    Implementation Rating
    Dell Technologies
    How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
    Incentivized
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    Microsoft
    Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
    Incentivized
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    Alternatives Considered
    Dell Technologies
    EMC and Unitrends are equal at the file level and SQL backups. What makes Unitrends the better product is the ability to backup VMs as a whole. They both have the ability to email reports about failures and hardware issues. Unitrends has superior support and knowledge base and support is available 24/7.
    Incentivized
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    Microsoft
    We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.
    Incentivized
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    Return on Investment
    Dell Technologies
    • When you get into the deep dive of features there is quite a learning curve for those options so it's a lot to learn.
    • Restores and restore verification is very fast so you save some time there.
    • Costs are fairly high so an ROI may take some time vs a standard backup software.
    Incentivized
    Read full review
    Microsoft
    • It has allowed the enterprise to standardize on a single platform for monitoring.
    • Easier troubleshooting of issues with Microsoft platforms.
    • Greater visibility of issues across platforms when applications are hosted in a mixed environment.
    • Additional costs for monitoring systems that are not directly supported with additional packs (iSeries, Linux on Power).
    Incentivized
    Read full review
    ScreenShots