TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Deltek Collaboration

    Score8 out of 10
    N/ADeltek Collaboration is designed to enable users to collaborate more effectively with internal and external team members through easy document sharing, instant feedback and automatic notifications. This is so users spend less time sorting through an onslaught of emails and unorganized documents and spend more time delivering the best projects to meet client demands.N/A

    Help Lightning

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…

    $75,000

    per year

    Pricing
    Deltek CollaborationHelp Lightning
    Editions & Modules
    No answers on this topic
    Enterprise
    $75,000
    per year per installation
    Offerings
    Pricing Offerings
    Deltek CollaborationHelp Lightning
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Solutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.
    More Pricing Information
    Features
    Deltek CollaborationHelp Lightning
    Project Management
    Comparison of Project Management features of Deltek Collaboration and Help Lightning
    Feature
    Deltek Collaboration
    8.1
    1 Ratings
    5% above category average
    Help Lightning
    -
    Ratings
    Task Management10.01 Ratings00 Ratings
    Gantt Charts8.01 Ratings00 Ratings
    Scheduling7.01 Ratings00 Ratings
    Workflow Automation6.01 Ratings00 Ratings
    Mobile Access8.01 Ratings00 Ratings
    Search9.01 Ratings00 Ratings
    Visual planning tools9.01 Ratings00 Ratings
    Communication
    Comparison of Communication features of Deltek Collaboration and Help Lightning
    Feature
    Deltek Collaboration
    8.5
    1 Ratings
    6% above category average
    Help Lightning
    -
    Ratings
    Chat10.01 Ratings00 Ratings
    Notifications10.01 Ratings00 Ratings
    Discussions10.01 Ratings00 Ratings
    Surveys6.01 Ratings00 Ratings
    Internal knowledgebase5.01 Ratings00 Ratings
    Integrates with Outlook10.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Deltek Collaboration and Help Lightning
    Feature
    Deltek Collaboration
    9.1
    1 Ratings
    12% above category average
    Help Lightning
    -
    Ratings
    Versioning6.01 Ratings00 Ratings
    Video files8.01 Ratings00 Ratings
    Audio files9.01 Ratings00 Ratings
    Document collaboration10.01 Ratings00 Ratings
    Access control10.01 Ratings00 Ratings
    Advanced security features10.01 Ratings00 Ratings
    Integrates with Google Drive10.01 Ratings00 Ratings
    Device sync10.01 Ratings00 Ratings
    Best Alternatives
    Deltek CollaborationHelp Lightning
    Small Businesses
    Flock
    Score9.5 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    TeamViewer
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Deltek CollaborationHelp Lightning
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Deltek CollaborationHelp Lightning
    Likelihood to Recommend
    Deltek Inc.
    Deltek Collaboration is best suited for companies and employees that are needing to work closely with other people. Working with agencies, for example, can take so much time waiting to hear back on the status of a project or getting files, so when you can have it all in one place it saves a lot of time and effort.
    Incentivized
    Read full review
    Help Lightning
    I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
    Incentivized
    Read full review
    Pros
    Deltek Inc.
    • Integrations with file sharing platforms.
    • Project-based spaces making information easy to find.
    • Good communication tools.
    Incentivized
    Read full review
    Help Lightning
    • Sharing graphics, images and other resources.
    • Connect remotely with different experts.
    • Favors team work, even remotely.
    Incentivized
    Read full review
    Cons
    Deltek Inc.
    • Pricing could be better as other options are free.
    • Improved interface.
    Incentivized
    Read full review
    Help Lightning
    • It needs a strong network or signal connection.
    • Nothing else.
    Incentivized
    Read full review
    Alternatives Considered
    Deltek Inc.
    Before Deltek, we had just communicated around projects through Slack since it was free. It did work well for communication and you could share files, but it is not nearly as robust as Deltek Collaboration. It was not easy to look back and find necessary files, and the collaboration didn't work nearly as well.
    Incentivized
    Read full review
    Help Lightning
    I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
    Incentivized
    Read full review
    Return on Investment
    Deltek Inc.
    • Improved communication.
    • Centralized location for all documentation.
    • Better organization for projects.
    Incentivized
    Read full review
    Help Lightning
    • Makes work team better, even remotely.
    • Allows to share important information and get constantly retro alimentations.
    • Helps us to respect the Covid-19 prevention measures, while continue working.
    Incentivized
    Read full review
    ScreenShots

    Help Lightning Screenshots

    Screenshot of Help Lightning's AR-enabled Remote Visual Guidance software.Screenshot of An expert providing help can reach into the field of view of an onsite technician or customer.Screenshot of Common tools can also be brought into the field of view to help solve problems.Screenshot of Product experts can work virtually side-by-side with anyone, anywhere in the world.Screenshot of Help Lightning supports problem solving involving complex and critical equipment.