Reviews (1-25 of 100)
- Slack enables us to use fun functions such as "/giphy" to make our communications more fun and casual. GIF wars end up bringing our department closer and injecting team spirit and humor into what could normally be stressful days.
- Slack is also great for creating quick, temporary groups. It's nice to be able to get a group message going and then have the option to just stop using it or to convert it to a private channel later.
- One of the best things is how Slack saves message history. You can close any DM, including group DMs and then pull it back up later. This enables you to save the information and history without having a cluttered list of interactions.
- It's a minor point and one that's likely outside of Slack's core competencies, but if you're looking for a communication tool that also includes voice chat, this isn't it.
- The ability to search ALL messages and files with it's powerful search bar.
- The integrations that are possible with their API, creating endless bots that can be of useful to companies.
- Being able to share files inside this application quickly and swiftly with the team.
- Easier video/conference chat calls
- Drop in/out voice channel like Discord
- More customization to make it feel more comfortable for each workplace
- The structure in channels allows us to keep conversations organized
- The easy integration with bots. This is very useful for us when someone updates a repository.
- It is a very intuitive tool.
- Sometimes we experience some connection issues
- Notifications across devices are sometimes missing
- The search function can be improved, especially when we are trying to recover an old conversation
- Channels - We really like having specific channels by office and one that includes all employees. This is great for when specific events are happening or if an employee fields a call from another office and needs to look for another employee to field it too. Communication has really increased with these options
- Fun - The option to add gifs makes it fun to IM people. Also being able to add emojis adds another level of fun. We can "vote" on posts with our "reactions". It makes it much easier to understand people's tone when you have someone adding a fun gif at the end of a message.
- Notifications - The various options of getting notified on messages really is handy. You have it where you can do pop ups or someone can @ you in a message and a subthread comes up. Also the option for notifications to come to your phone is great for offsite employees.
- It took me a while to figure out how to share a screen. The call button wasn't very obvious to me that I had to click that before I could share a screen.
It's thanks to integration potential that we're able to schedule alerts, announcements, birthday reminders and more all in one central location.
- Slack provides the ability to create to-do list style reminders at specific times & recurring intervals.
- Slack makes direct messaging, announcements & communication in general easy.
- Slack provides a great way to get to know your colleagues & have a transparent conversation history.
- There's a slight learning curve involved with the reminder interface.
- Offline chat is problematic & LAN sync not always effective.
- Private channels can clutter up your work-space pretty easily, so be sure to restrict access.
- Securely containerize group chats for organization of needs.
- Share files and data internally for quick collaboration.
- Real-time notifications for important pieces of information to be able to act or respond directly when necessary.
- The sorting of channels is not my favorite. There are ways but definitely needs improvement.
- Search is clunky. Not bad, but I find the UI for that piece to be a bit overwhelming.
- Apps is a section I haven't delved into. Sounds like there are cool things to do or integrate, but its not advertised well.
If you simply need chats, and no images/doc sharing/search capabilities, you'd be fine with another tool.
- When discussing, you can attach images. Slack gives enough space for files to share.
- You can create a separate chat for each topic.
- There is integration with a large number of external services like Trello.
- Each team member receives notifications only about those messages that are addressed specifically to him.
- API as a whole is very poor. API does not provide the ability to customize widgets in the chat.
- Linux clients use memory very intensively.
- Proprietary application (not free for distribution).
- It is a very easy tool to use and integrate with other platforms.
- Establish internal chat groups to review work issues.
- Make video calls and connect with some friends to take opinions about what I'm doing.
- The interconnectivity with some applications or tools are not very good.
- Search engine and update.
- Very low user login design.
- Ease of communication.
- Seamless experience across devices.
- Enjoyable to use.
- The search function could be improved for scope.
- Can get hectic.
- Would like ability to control privacy of messages more fully.
- Great for working with remote employees.
- Not great if you want to not get distracted easily.
- The user-interface is very friendly and well laid out. Its intuitive to learn how to switch between channels, find new channels, and direct message individuals.
- There are a lot of fun GIFs, emojis, and other 'reactions' that can be used.
- Sometimes it can be hard to search for a specific piece of information across all the channels you're a member of. For example, if there was a particularly useful link that one person shared but you don't remember which channel it was in, it can be a little difficult to find.
- It's reduced our internal email.
- Cost management.
- Slack provides a much better system to communicate with your clients as well as your colleague. You can directly communicate with your clients using Slack.
- Cannot preview document without downloading.
- Need a feature of video conferencing as well.
- Easy to use
- Many apps for integration
- The mobile app experience is great and has nice notification features
- Doesn't completely kill email as there are other colleagues in the organization who aren't using slack
- A little bit steeper of a curve to pick-up on, but so powerful once the team is on board
- Conference calls
- Team collaboration
- Easy to share files and write bots to automate proccesses
- Bots only available to admins
- Need to make easier for conference calls with multiple people
- In chat mode people disappear from your list if you have not talk to them for a while
- We currently use slack at our organization for our main non-verbal internal communication.
- We've tried to mitigate our reliance on email internally as we used to see emails slung around without much thought. Now we just fire off a quick message.
- We have some remote employees communicate with Slack as a primary internal communication tool.
- Additionally we utilize a third-party chat solution for a product site that allows end-users to communicate with us via slack. They don't know they are talking to us via slack but the chat widget integrates with a specific Slack channel. Slack is flexible in this way.
- We use slack to send us reminders to follow-up with customers and leads by way of a scheduled notification/reminder from our internal custom CRM
- We will toss files back and forth at times when we need to share something quickly
- API Integrations
- 3rd Party Support
- File/Image support
- Mobile App works well
- Audio and Video Calls
- Text formatting and Code sharing (for developers)
- Notification Options
- Performance can be slow at times
- Using slack creates a reliance on it - like any social media, feeling that you may fall behind if you don't view it for a time
- It can be easy to miss messages if they're not directly addressed to you (which many users may forget, although this is hardly a fault of slack — they do their best to balance message notification configuration with options)
I'm involved in several other slack groups in the coding community and they can get rather busy quite quickly. Since our company is somewhat small, I feel like it fits us pretty well and remains manageable and easy to keep up with.
- Slack allows you to focus on work-related messages only.
- Slack allows you to notify relevant people who're part of a channel or group messaging.
- Slack gives you to the ability to track back your previous messages to the group or to a particular person.
- Slack should improve it's video call features. It had failed many times based on my experience.
- Slack should include options so the sender will see if the person messaged have seen the message or not yet.
- Slack should improve it's current user interface too so it looks better.
- Mobile app works perfectly
- Integration with 3rd party app
- You can share code snippets for developers
- Instant messaging, with many people at the same time
- Does not allow to make video calls
- Does not show the last time the user was active
- High influence on the border of belonging to comparison groups
- The notifications can be very distracting
- What I like most about Slack is that it maintains a good conversational history that is very useful for storing important files such as databases and programs
- Video calls are good and fast, sometimes even better than other video conferencing providers
- The classification by groups among the contacts is important to keep classified the departments and the groups of development so as to notify instantly of any novelty.
- When the internet connection gets slow it is a little problematic to connect, log in and obviously make video calls.
- Storage is limited. When there are many files in the conversation, old messages are deleted.
- There should be more documentation for the Hispanic-American community.
- Slack water cooler forum is a great place for posting company and employee announcements.
- Creation of various slack channels is a great strength of Slack, allowing certain departments to use it for project based communication that does not need to be sent in email, and others to simply communicate with employees as needed.
- Another great strength of Slack is that as it grows, it can be integrated to other certain HRMS applications.
- The notification system for Slack can be a nuisance at times. While it makes communication great when you are at your desk, returning to a slack/notification, and an email notification can be a bit of a nuisance and cause more clutter than it helps.
- A cool feature that could be made better, is the notification/reply option, but at times I can't see the message in the notification, so the reply option is pointless.
- If you are using the unpaid version, slack with wipe conversations, but using slack premium alleviates this, and I guess if you are not paying for the service, you can't complain about lower level functionality.
- Slack is a very simple communication program and yet, it has everything we need: possibility of private messages, possibility of creating groups (public or private).
- The menu is very well designed, allowing us to customize if we want to see every single channel, or if we just want to see starred channels. In that sense, it is really well built.
- Allows us to connect Slack with other tools and softwares to allow notifications.
- Not providing a full conversation history.
- Replying to a single message, in an open group, feels weird: it opens a side panel with messages to a given message, which makes it look weird.
- I'd like to have the possibility of creating huge conversations with plenty of people, without having to create a group.
- IM is perfect, you can keep all your communication in single tool
- Audio meetings have the greatest sound quality I ever saw, it includes noise cancellation without sound artifacts
- Document sharing is very good, you can see all documents in thread with a single click
- I have not found anything yet, it just does it`s job
- Slack allows you to create team-specific channels very easily. These channels can be either private (to those invited) or public (open for all in the network)
- Slack has a very good Gif and emoji creation feature
- It's easy to create polls and votes
- Missing out on messages on group channel can be annoying as they do not show up unless they are addressed to all or to you specifically
- Passes along messages and allows for easy communication.
- Integrates schedules to perfectly fit meetings in.
- Has good reminders and notifications that allow you to know what is going on.
- Easy to remember coding schemes for polls and asking questions.
- It has a slow startup speed
- It lingers in the background and has latency
- Too many different reminders. Be more subtle
Slack Scorecard Summary
Feature Scorecard Summary
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive.
The product is free to use, and also has paid plans with more features and greater controls.
The company has raised $340M in funding and boasts 800k users.
Slack Technical Details