Reviews (1-25 of 104)
- Sending notifications when messages are sent to you.
- Ease of user interface.
- Ability to add and communicate to people outside of your organization.
- Ability to share images and documents.
- We are happy with all the funcationality in Slack.
- Plugins and integrations - Slack has many interesting plugins and integrations that leave the tool with the most modern air, such as the Giphy plugin that allows you to insert GIFS of reactions in your conversations only using search phrases.
- Apps - mobile apps are not just web-based adaptations to work in a basic way, on the contrary, Apps are robust, complete and seek to use the full functionality of each mobile platform (iOS /Android).
- Interface - Slack has a clean, modern, intuitive look and this helps to take the "weight" of the constant messaging, the employees spend hours communicating in Slack and its interface helps to make this journey lighter and more pleasant.
- The sorting of channels - it's a bit confusing, could be better sorted, it would make it easier to search and make it more agile.
- Search - It could also improve, it is not bad, but in some cases (rare) it is difficult to find the term that you want.
- Heavy performance in other operating systems - At least in Linux, Slack seems to do a little more machine performance than when it is used on a computer running Windows.
- Slack enables us to use fun functions such as "/giphy" to make our communications more fun and casual. GIF wars end up bringing our department closer and injecting team spirit and humor into what could normally be stressful days.
- Slack is also great for creating quick, temporary groups. It's nice to be able to get a group message going and then have the option to just stop using it or to convert it to a private channel later.
- One of the best things is how Slack saves message history. You can close any DM, including group DMs and then pull it back up later. This enables you to save the information and history without having a cluttered list of interactions.
- It's a minor point and one that's likely outside of Slack's core competencies, but if you're looking for a communication tool that also includes voice chat, this isn't it.
- It is amazing, if not the best at what it does.
- It is extensible, many features can be integrated with this.
- It helps organize our workspace.
- Slack has very little room for evolvement, it has almost done everything perfectly.
- It has an initial learning curve since it is different from other messaging apps.
- It can be a little resource intensive but given the features, it is hardly surprising.
- The best intra-office communication tool available, hands down.
- This is the best tool you are going to find for communicating, grouping chat channels, and getting your team on the same page.
- The ability to search ALL messages and files with it's powerful search bar.
- The integrations that are possible with their API, creating endless bots that can be of useful to companies.
- Being able to share files inside this application quickly and swiftly with the team.
- Easier video/conference chat calls
- Drop in/out voice channel like Discord
- More customization to make it feel more comfortable for each workplace
- The structure in channels allows us to keep conversations organized
- The easy integration with bots. This is very useful for us when someone updates a repository.
- It is a very intuitive tool.
- Sometimes we experience some connection issues
- Notifications across devices are sometimes missing
- The search function can be improved, especially when we are trying to recover an old conversation
- The user-interface is very friendly and well laid out. Its intuitive to learn how to switch between channels, find new channels, and direct message individuals.
- There are a lot of fun GIFs, emojis, and other 'reactions' that can be used.
- Sometimes it can be hard to search for a specific piece of information across all the channels you're a member of. For example, if there was a particularly useful link that one person shared but you don't remember which channel it was in, it can be a little difficult to find.
- It's reduced our internal email.
- Cost management.
- Slack provides a much better system to communicate with your clients as well as your colleague. You can directly communicate with your clients using Slack.
- Cannot preview document without downloading.
- Need a feature of video conferencing as well.
- Easy to use
- Many apps for integration
- The mobile app experience is great and has nice notification features
- Doesn't completely kill email as there are other colleagues in the organization who aren't using slack
- A little bit steeper of a curve to pick-up on, but so powerful once the team is on board
- Channels - We really like having specific channels by office and one that includes all employees. This is great for when specific events are happening or if an employee fields a call from another office and needs to look for another employee to field it too. Communication has really increased with these options
- Fun - The option to add gifs makes it fun to IM people. Also being able to add emojis adds another level of fun. We can "vote" on posts with our "reactions". It makes it much easier to understand people's tone when you have someone adding a fun gif at the end of a message.
- Notifications - The various options of getting notified on messages really is handy. You have it where you can do pop ups or someone can @ you in a message and a subthread comes up. Also the option for notifications to come to your phone is great for offsite employees.
- It took me a while to figure out how to share a screen. The call button wasn't very obvious to me that I had to click that before I could share a screen.
It's thanks to integration potential that we're able to schedule alerts, announcements, birthday reminders and more all in one central location.
- Slack provides the ability to create to-do list style reminders at specific times & recurring intervals.
- Slack makes direct messaging, announcements & communication in general easy.
- Slack provides a great way to get to know your colleagues & have a transparent conversation history.
- There's a slight learning curve involved with the reminder interface.
- Offline chat is problematic & LAN sync not always effective.
- Private channels can clutter up your work-space pretty easily, so be sure to restrict access.
- Securely containerize group chats for organization of needs.
- Share files and data internally for quick collaboration.
- Real-time notifications for important pieces of information to be able to act or respond directly when necessary.
- The sorting of channels is not my favorite. There are ways but definitely needs improvement.
- Search is clunky. Not bad, but I find the UI for that piece to be a bit overwhelming.
- Apps is a section I haven't delved into. Sounds like there are cool things to do or integrate, but its not advertised well.
If you simply need chats, and no images/doc sharing/search capabilities, you'd be fine with another tool.
- When discussing, you can attach images. Slack gives enough space for files to share.
- You can create a separate chat for each topic.
- There is integration with a large number of external services like Trello.
- Each team member receives notifications only about those messages that are addressed specifically to him.
- API as a whole is very poor. API does not provide the ability to customize widgets in the chat.
- Linux clients use memory very intensively.
- Proprietary application (not free for distribution).
- Slack allows you to focus on work-related messages only.
- Slack allows you to notify relevant people who're part of a channel or group messaging.
- Slack gives you to the ability to track back your previous messages to the group or to a particular person.
- Slack should improve it's video call features. It had failed many times based on my experience.
- Slack should include options so the sender will see if the person messaged have seen the message or not yet.
- Slack should improve it's current user interface too so it looks better.
- It is a very easy tool to use and integrate with other platforms.
- Establish internal chat groups to review work issues.
- Make video calls and connect with some friends to take opinions about what I'm doing.
- The interconnectivity with some applications or tools are not very good.
- Search engine and update.
- Very low user login design.
- Ease of communication.
- Seamless experience across devices.
- Enjoyable to use.
- The search function could be improved for scope.
- Can get hectic.
- Would like ability to control privacy of messages more fully.
- Mobile app works perfectly
- Integration with 3rd party app
- You can share code snippets for developers
- Instant messaging, with many people at the same time
- Does not allow to make video calls
- Does not show the last time the user was active
- High influence on the border of belonging to comparison groups
- The notifications can be very distracting
- What I like most about Slack is that it maintains a good conversational history that is very useful for storing important files such as databases and programs
- Video calls are good and fast, sometimes even better than other video conferencing providers
- The classification by groups among the contacts is important to keep classified the departments and the groups of development so as to notify instantly of any novelty.
- When the internet connection gets slow it is a little problematic to connect, log in and obviously make video calls.
- Storage is limited. When there are many files in the conversation, old messages are deleted.
- There should be more documentation for the Hispanic-American community.
- Great for working with remote employees.
- Not great if you want to not get distracted easily.
- Slack allows you to create team-specific channels very easily. These channels can be either private (to those invited) or public (open for all in the network)
- Slack has a very good Gif and emoji creation feature
- It's easy to create polls and votes
- Missing out on messages on group channel can be annoying as they do not show up unless they are addressed to all or to you specifically
- Passes along messages and allows for easy communication.
- Integrates schedules to perfectly fit meetings in.
- Has good reminders and notifications that allow you to know what is going on.
- Easy to remember coding schemes for polls and asking questions.
- It has a slow startup speed
- It lingers in the background and has latency
- Too many different reminders. Be more subtle
- Amazing UX/UI
- Constant updates to make the platform better
- The strong suite of apps and integrations that continually grow
- File management can be improved. If there was some sort of drive interface, files could be easier managed.
- Integrations are fairly gimmicky. Actual value from these integrations is tough to find.
Slack Scorecard Summary
Feature Scorecard Summary
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive.
The product is free to use, and also has paid plans with more features and greater controls.
The company has raised $340M in funding and boasts 800k users.
Slack Technical Details