Deltek ComputerEase vs. Unanet CRM by Cosential

We do not have Deltek + ComputerEase set up to run its full capabilities. But from what I have seen it can do, I hope we get it up to par really soon.

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I believe it is well suited for large companies or companies that use many different platforms to track and display data because of the ways Unanet can connect across platforms. If your company tracks projects associated with clients to plan workflow and business development opportunities, this is a great CRM to use. It is very user-friendly and the team at Unanet works well with our internal partners to maximize efficiency and provide us the customizations that we need

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• Inputting of companies and leads who may become prospects.
• Creating specific opportunities for construction projects.
• Tracking opportunities through the entire sales cycle.
• Inputting detailed notes and activity by the Sales team.

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• The open software is somewhat difficult to master as an administrator.
• Report writing could be more intuitive.
• The company seems to cater to larger users.

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Deltek + ComputerEase is a good program. I gave it a nine, only because you cannot just pick up and go with this program. You defiantly will need some training on how to use it. But it seems to be a wonderful software once used as it should be

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Unanet is user-friendly and a very “smart” platform. I took off one point for the issues we seem to run into every couple weeks in which certain features are glitchy and unable to be used for a couple hours. They are fixed quickly, but it is frustrating in the moment

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Someone is always there to help me

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My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.

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I used Foundations for a very long time. I did use Foundations at its full capabilities. I have not used Deltek + ComputerEase at its full capabilities yet. But so far, in my opinion, Foundations is more user friendly for people who have not been taught how to use it, than Deltek + ComputerEase is.

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I have not used other CRM systems because all of my employers have used Cosential

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• Allowed for common tracking by business developers in different regions.
• Helped us quantify effort.
• Provides great reports for management.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info