DEON vs. Visual Assistance

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DEON
Score 8.0 out of 10
N/A
DEON is the vitrual platform for Microsoft O365. DEON is designed to foster visual cognitive capabilities.
$12
per user in Euros
Visual Assistance
Score 0.0 out of 10
Small Businesses (1-50 employees)
Visual Assistance is a software solution that accelerates issue resolution by allowing support agents to virtually assess equipment status and configurations, guiding clients through interactive troubleshooting steps. The personalized recommendations and collaborative problem-solving approach aims to enhance customer understanding and confidence. Beyond reducing the need for onsite visits, Visual Assistance streamlines the troubleshooting experience, and its emphasis on visual collaboration…
$50
per month 5 users, 100 SMS
Pricing
DEONVisual Assistance
Editions & Modules
Premium
$12
per month in Euros
Corporate
custom pricing
No answers on this topic
Offerings
Pricing Offerings
DEONVisual Assistance
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DEONVisual Assistance
Best Alternatives
DEONVisual Assistance
Small Businesses
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
Medium-sized Companies
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
Enterprises
Miro
Miro
Score 9.0 out of 10
Miro
Miro
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DEONVisual Assistance
Likelihood to Recommend
8.6
(6 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
7.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
DEONVisual Assistance
Likelihood to Recommend
DEON
Best Suited Scenario: When you play multiple roles and a certain set of information/ files in one place in an organized fashion. Example 1: You are into sales and need specific documents at during a presentation to your client, this is when DEON comes in handy. You can have all your files arranged in one place. Example 2: You are doing a review where lots of presentations and files are needed to be shown this is where you can use DEON. I don't see any scenario where DEON would not be suitable.
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OptimaTech Limited
No answers on this topic
Pros
DEON
  • drag and drop documents, spreadsheets, drawings, screenshots, web applications, videos, images, live sources ETC.
  • Its intuitive front-end lets you improvise, when you are not sure how to do it.
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OptimaTech Limited
No answers on this topic
Cons
DEON
  • Can be a learning curve compared to using traditional MS programs in their typical format.
  • Not available in full form for Mac users.
  • Currently doesn't support files with Macros, so those have to be altered before using them in DEON.
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OptimaTech Limited
No answers on this topic
Likelihood to Renew
DEON
Totally suitable for complex work assignment accross the stream with remote expertise work
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OptimaTech Limited
No answers on this topic
Usability
DEON
It depends but for freshee it is complex
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OptimaTech Limited
No answers on this topic
Performance
DEON
Quite complex
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OptimaTech Limited
No answers on this topic
Support Rating
DEON
Quite passive and readily available link for solution does not exist
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OptimaTech Limited
No answers on this topic
Online Training
DEON
Not satisfactory
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OptimaTech Limited
No answers on this topic
Implementation Rating
DEON
Quite challenging
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OptimaTech Limited
No answers on this topic
Alternatives Considered
DEON
why do I use Deon? Strong data integration static formats like multi-page document scans. It does so much more than just be a digital whiteboard - you can embed websites very quickly and easily with Cloud integration so that changes are always directly synchronized Easy sharing of possible Parallel real-time work, documents, etc.
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OptimaTech Limited
No answers on this topic
Return on Investment
DEON
  • It has helped me organize my documents and files in a purposeful and sequential way.
  • DEON Saves a lot of time and makes everything very visually organized.
  • It is more of an management tool, which affects your ROI in terms of your performance and efficiency.
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OptimaTech Limited
No answers on this topic
ScreenShots

DEON Screenshots

Screenshot of DEON

Visual Assistance Screenshots

Screenshot of SMS InvitationScreenshot of User showing situation via rear cameraScreenshot of Service agent guiding customers to resolve problems using annotation and voice chat.Screenshot of Instant Messaging