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Descartes Global Logistics Network vs. Fleet Complete

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Descartes Global Logistics Network

    Score5 out of 10
    N/AThe Logistics Technology Platform is a supply chain management offering from Descartes Systems Group headquartered in Ontario.N/A

    Fleet Complete

    Score7 out of 10
    N/AFleet Complete in Toronto offers a suite of fleet management and telematics applications, covering GPS tracking, dispatching decisions, asset tracking for heavy duty equipment, Electronic Logging Device (ELD), a mobile inspection app, and a Task Tracker application for managing workforce resources in the field.N/A
    Pricing
    Descartes Global Logistics NetworkFleet Complete
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Descartes Global Logistics NetworkFleet Complete
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Descartes Global Logistics NetworkFleet Complete
    Likelihood to Recommend
    10.0
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.0
    (1 ratings)
    User Testimonials
    Descartes Global Logistics NetworkFleet Complete
    Likelihood to Recommend
    Descartes Systems Group
    Descartes Logistics Technology Platform has a control tower view which we have used a lot. It permits us to check on [the] real-time status of every truck, also has the features and option to communicate with the trucks' ELD, which gives us the most liable information about his current location and status.
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    Fleet Complete
    Fleet Complete is a great software with a great build. I would just like to see them update some of the features. The desktop version is a big item that really could use an update. They also need to set up an alert system that will notify you when a tracker stops working. Other than that, it is an easy to use system. The trackers are easy to install and there are numerous reports that you are able to pull on demand. Great for IFTA tracking!
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    Pros
    Descartes Systems Group
    • An easy and free of hassle mobile application
    • Precise location of a truck in a map view
    • Identify possible delays to stops
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    Fleet Complete
    • Affordable.
    • Includes a lot of added benefits such as BigRoad.
    Incentivized
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    Cons
    Descartes Systems Group
    • Intelligence, it gets stuck in some areas of the country
    • Integration with [other] apps, we would appreciate a collaboration with [other] tracking apps that can share the same information if they are being installed [on] the same device
    • A better and clean dashboard, its face needs a renewal, a fresh look, adapted to the current trends
    Incentivized
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    Fleet Complete
    • Desktop version is very outdated. Needs to be created to work with Macs as well.
    • The trackers will stop working without notifying you. Would be nice if there was an alert when they were getting low or not reporting.
    Incentivized
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    Support Rating
    Descartes Systems Group
    No answers on this topic
    Fleet Complete
    Sometimes it can take days to get through to support. It is also an inconvenience when you have to get a device replaced. First you have to call them to troubleshoot the device. Then they have to create the order, which then takes about another month to get to you. This leaves you with over a month without a working device. They do not credit you for this downtime either.
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    Alternatives Considered
    Descartes Systems Group
    It is a powered tool that can be used by any of the current logistics (and why not?, non-logistics companies), that need a reliable, accurate, and well-based amount of information of the fleet, with ease. Using the [latest] technologies, integrating a wide view of transportation, inventory, [and] custom status on a single but not simple platform.
    Incentivized
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    Fleet Complete
    Fleet Complete works ten times better than Teletrac did. We utilized Teletrac for 3 years, and for a good two of those years, half of our devices would not work. It was a nightmare to try to get them replaced also.
    Incentivized
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    Return on Investment
    Descartes Systems Group
    • Positive, we can do our things faster than ever with using the information shown in the platform, avoiding unnecessary calls and interactions
    • Increasing the liability of the gathered information about trucks' actual/real location
    • A solution to improving our overall shipment visibility
    Incentivized
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    Fleet Complete
    • Peace of mind when it comes to hanging assets.
    • We have saved a lot of time when trying to calculate IFTA each quarter.
    Incentivized
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