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Fairly decent asset managing system.
February 18, 2020

Fairly decent asset managing system.

Katherine Klaus | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Fleet Complete

We use Fleet Complete to manage and track our company's assets. We have trackers on all of our trucks, trailers, and pieces of equipment. Our mechanic also uses it to keep track of maintenance performed on equipment.
  • Affordable.
  • Includes a lot of added benefits such as BigRoad.
  • Desktop version is very outdated. Needs to be created to work with Macs as well.
  • The trackers will stop working without notifying you. Would be nice if there was an alert when they were getting low or not reporting.
  • Peace of mind when it comes to hanging assets.
  • We have saved a lot of time when trying to calculate IFTA each quarter.
Fleet Complete works ten times better than Teletrac did. We utilized Teletrac for 3 years, and for a good two of those years, half of our devices would not work. It was a nightmare to try to get them replaced also.
Sometimes it can take days to get through to support. It is also an inconvenience when you have to get a device replaced. First you have to call them to troubleshoot the device. Then they have to create the order, which then takes about another month to get to you. This leaves you with over a month without a working device. They do not credit you for this downtime either.

Do you think Fleet Complete delivers good value for the price?

Yes

Are you happy with Fleet Complete's feature set?

Yes

Did Fleet Complete live up to sales and marketing promises?

No

Did implementation of Fleet Complete go as expected?

Yes

Would you buy Fleet Complete again?

Yes

Fleet Complete is a great software with a great build. I would just like to see them update some of the features. The desktop version is a big item that really could use an update. They also need to set up an alert system that will notify you when a tracker stops working.

Other than that, it is an easy to use system. The trackers are easy to install and there are numerous reports that you are able to pull on demand. Great for IFTA tracking!