Name: Fleet Complete
Rating: 7 (5 reviews)
Author: Fleet Complete

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

Agile Development

Interactive Application Security Testing (IAST)

Product Lifecycle Management (PLM)

Service Mesh

Development

Alumni Management

School Management

Education

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

Enhanced 911 (E911)

Operational Analytics

Enterprise

Accounting

Invoicing

Nonprofit Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Pay Equity

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Application Performance Management (APM)

Archiving

Build Automation

Cloud Storage

Composable Infrastructure

Data Integration

Data Privacy Management

Database Performance Monitoring

Email Verification

Ethernet Switches

Fraud Detection

Governance, Risk & Compliance

IP Address Management (IPAM)

Integration Platform as a Service (iPaaS)

Internet Security

License Management

Network Diagnostics

Network Performance Monitoring

Network Simulation

SQL Server Performance Monitoring

Storage Management

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Computer-Assisted Translation

Content Management

Creative Collaboration

Email Marketing

Marketing Automation

Product Sampling

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Web Analytics

Website Builder

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

API Security

Security

Construction Management

ID Card

Laboratory Information Management

Last Mile Delivery

Municipal

Nonprofit CRM

Roofing

Vertical-Specific

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### Vehicle Management
Users have expressed a range of feedback regarding Fleet Complete's vehicle management features. While some appreciate the ability to track maintenance schedules, locations, and engine codes, others have encountered issues with real-time tracking accuracy and gaps in location updates. The software's functionality in monitoring technicians on the road has been highlighted positively, but concerns have been raised about the system's performance in providing up-to-date information and generating accurate reports. Despite some users finding the setup and administration aspects of the software easy to use, there have been complaints about lag times in locating vehicles and staff. The need for more real-time vehicle location updates and a smoother reporting structure has been emphasized by several reviewers.

### Driver Safety and Monitoring
Users generally appreciate Fleet Complete's driver safety and monitoring capabilities, citing benefits such as easy tracking of miles and driver behavior. However, some users have raised concerns about the accuracy of reports, such as the Speeding Report showing discrepancies in speed data. Despite these challenges, the flexible configuration and event tracking features have helped companies identify and address driver behavior issues effectively. The overall consensus leans towards the positive side, with users acknowledging the value of Fleet Complete in enhancing driver safety and monitoring within their fleets.

### GPS and Real-Time Tracking
Reviewers express varied opinions on Fleet Complete's tracking and real-time capabilities. Some users appreciate the ability to track maintenance schedules, location, and engine codes, finding it convenient for fleet management. However, there are concerns about the GPS not functioning as expected, with reports showing inaccuracies such as speed discrepancies. Users also highlight issues with real-time vehicle location updates, gaps in tracking, and glitches in the GPS hardware. Despite some positive aspects, there is a notable sentiment of dissatisfaction regarding the reliability and accuracy of Fleet Complete's GPS and real-time tracking features.

### Mobile and App Usability
Some users appreciate the convenience and functionality of Fleet Complete's mobile app, finding it user-friendly and capable of handling various tasks efficiently. However, others express frustration with the need to use multiple apps for different functions, leading to inconvenience and reduced usage. The mixed feedback suggests that while some users find the mobile and app usability of Fleet Complete satisfactory, others encounter challenges that impact their overall experience.

### Customer Service and Support
User sentiment regarding Fleet Complete's customer service and support abilities is notably critical, with multiple reviewers highlighting issues such as unresponsiveness, lack of follow-up, and poor coordination between different departments. Customers expressed frustration over delayed responses to inquiries, unresolved issues post-sale, and a general sense of dissatisfaction with the level of service provided. These recurring themes suggest a need for improvement in Fleet Complete's customer support processes to enhance overall customer satisfaction and loyalty.

Fleet Complete in Toronto offers a suite of fleet management and telematics applications, covering GPS tracking, dispatching decisions, asset tracking for heavy duty equipment, Electronic Logging Device (ELD), a mobile inspection app, and a Task Tracker application for managing workforce resources in the field.

BigChange in Leeds offers a paperless software solution to plan, manage, schedule and track a mobile workforce. All plans include real–time tracking via mobile phone or plug-in OBD, timesheets, driver behavior tracking, messaging as well as health and safety alerts, and on higher tier plans the ability to plan, schedule and dispatch a workforce.

JourneyWatch

JobWatch

JobWatch Plus

BigChange

Fleetwire

Fleet Complete

Fleet Management Software provides control over the deployment of corporate vehicles, as well as providing tools for their maintenance, and also can include GPS tracking of vehicles, route optimization, driver management supporting communication with dispatch or management, and other ancillary features.

Fleet Management

Likelihood to Recommend

Support Rating

TN360 by Teletrac Navman

Administrative Director

Fleet Complete 2020-02-17 14:32:07

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Customer service

Desktop version

Stop working

Easy to install

Mobile app

Home

Fleet Management Software

We use Fleet Complete to manage and track our company's assets. We have trackers on all of our trucks, trailers, and pieces of equipment. Our mechanic also uses it to keep track of maintenance performed on equipment.

Affordable.
Includes a lot of added benefits such as BigRoad.

Desktop version is very outdated. Needs to be created to work with Macs as well.
The trackers will stop working without notifying you. Would be nice if there was an alert when they were getting low or not reporting.

Peace of mind when it comes to hanging assets.
We have saved a lot of time when trying to calculate IFTA each quarter.

Fleet Complete

Overview

What is Fleet Complete?