Descartes Logistics Technology Platform vs. Prophesy Dispatch vs. Shadow Tracker

Descartes Logistics Technology Platform has a control tower view which we have used a lot. It permits us to check on [the] real-time status of every truck, also has the features and option to communicate with the trucks' ELD, which gives us the most liable information about his current location and status.

Incentivized

Although we are a small carrier (20 trucks with two people who dispatch during the same hours), Prophesy would be even more powerful with a slightly larger company that has multiple dispatchers that need to share information without being physically together. Multiple-office locations or companies that have employees working remotely would do well with Prophesy.

Incentivized

• An easy and free of hassle mobile application
• Precise location of a truck in a map view
• Identify possible delays to stops

Incentivized

• Scheduling of drivers and loads.
• Integration with third-party applications.
• Driver management.
• Equipment management.
• Operational accounting functions.

Incentivized

• Intelligence, it gets stuck in some areas of the country
• Integration with [other] apps, we would appreciate a collaboration with [other] tracking apps that can share the same information if they are being installed [on] the same device
• A better and clean dashboard, its face needs a renewal, a fresh look, adapted to the current trends

Incentivized

• Reports - the sheer number can overwhelm new users.
• Fuel report uploads.
• Mobile communications need a dedicated PC.

Incentivized

The technical support individual we normally work with is professional, proficient, effective, responsive, and understandable which are all unusual traits with techincal support individuals.

Incentivized

It is a powered tool that can be used by any of the current logistics (and why not?, non-logistics companies), that need a reliable, accurate, and well-based amount of information of the fleet, with ease. Using the [latest] technologies, integrating a wide view of transportation, inventory, [and] custom status on a single but not simple platform.

Incentivized

The two most important features for us when deciding which provider to use were integration with third-party software and ease of scheduling drivers and matching with loads. Prophesy, for the money, excelled in both areas over the other systems we reviewed, some of which are not listed. The professionalism of the sales rep also set a tenor for the company he represents

Incentivized

• Positive, we can do our things faster than ever with using the information shown in the platform, avoiding unnecessary calls and interactions
• Increasing the liability of the gathered information about trucks' actual/real location
• A solution to improving our overall shipment visibility

Incentivized

• Increased detention claim success by 70-80%.
• 100% success rate in meeting resource maintenance target.
• Decreased receivables by three days.

Incentivized