Development Dimensions International vs. eVoice

When I got hired on at my company, we needed some quick wins and instant content to get some of the initiatives going. Having the facilitator and participant materials all ready to go (Training in a box) was extremely helpful. What would have taken me years to put together myself, I was able to put together in a few months. The materials are very user friendly.

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If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.

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• I enjoyed the process of getting certified to teach topics from DDI. Our master instructor was excellent. He gave wonderful feedback and provided an environment where we could practice our skills and be ready to teach.
• The facilitator and participant materials are very professional and well laid out. They are easy to follow. Especially as a facilitator of the course. The facilitator guide provides very detailed content of what to say and how to teach the topic.
• I love the additional job aids, videos, surveys and reinforcement of training tools they provide for you to use with your learners. They also are provided in various formats (mobile, hard copy, etc.)

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• Low Pricing.
• Ease of use.
• Professional voicemail.

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• Some of the courses are a bit out of date. They don't always stay up with the times of current trends in the business world.
• I would like to have the option of using the participant materials in a mobile format instead of having to call in and order hard copy participant materials for each course I teach.
• I would like to see more courses converted to Industrial format. I work for an Industrial type company and some of the courses are not relevant or do not hit home for our learners. They say they cannot relate to the case studies, videos, etc.

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• The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
• I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
• The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.

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I like OpenSesame for the numerous options of topics you have to choose from. However, my DDI rep really helped me drill down the topics we needed to focus on. DDI simplified the process for me so it was not so confusing on where to start and what to use. We mapped out a plan together on how to support our employees and leaders in their development.

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I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.

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• We are a part of a dealer network. Before we rolled out the training and materials using DDI, we ranked 38 out of 52 dealers for our dealer loyalty score. We are now ranked #2.
• We are seeing our leaders confidence go up. They feel much more confident in how to lead their teams. The environment within the teams has improved. They are having more effective conversations with team members. 1x1s are happening in a more consistent basis.
• Our leaders have more tools than they have had before in how to lead and support their teams. Checklists, templates, surveys, etc.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Value for money.
• Great option regarding ROI.
• It creates a better way to connect.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info