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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Device42

    Score6.4 out of 10
    N/ADevice42, a Freshworks company, is an agentless discovery system for Hybrid IT. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, in order to provide an accurate views of the IT ecosystem.

    $1,449

    1-1K IPs

    OpenText Asset Management X

    Score10 out of 10
    N/AMicro Focus Asset Management X (formerly HP Asset Manager) is enterprise-class IT asset management (ITAM) solution acquired by Micro Focus from Hewlett Packard Enterprise, supporting change and configuration management and license management.

    $79

    per month per agent

    Pricing
    Device42OpenText Asset Management X
    Editions & Modules
    Core 1-100 Devices
    $1,449
    1-1K IPs
    Core 101-500 Devices
    $2,999
    1K-5K IPs
    Core 501-1000 Devices
    $4,999
    5K-10K IPs
    Core 1001-2500 Devices
    $9,999
    10K-25K IPs
    Core 2500+ Devices
    Request Quote
    25K+ IPs
    No answers on this topic
    Offerings
    Pricing Offerings
    Device42OpenText Asset Management X
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing for each customer requesting a SaaS installation/deployment is negotiated on a case by case basis, and depends on many factors—
    More Pricing Information
    Community Pulse
    Device42OpenText Asset Management X
    Considered Both Products
    Freshworks Inc
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    Device42OpenText Asset Management X
    IT Asset Management
    Comparison of IT Asset Management features of Device42 and OpenText Asset Management X
    Feature
    Device42
    -
    Ratings
    OpenText Asset Management X
    7.0
    2 Ratings
    10% below category average
    Software and hardware inventory tracking00 Ratings8.02 Ratings
    License management00 Ratings4.02 Ratings
    Asset lifecycle monitoring00 Ratings9.02 Ratings
    Contract management00 Ratings7.02 Ratings
    Asset relationship management00 Ratings7.02 Ratings
    Best Alternatives
    Device42OpenText Asset Management X
    Small Businesses
    No answers on this topic
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    Medium-sized Companies
    Microsoft System Center
    Score8.4 out of 10
    KACE Asset Management Appliance
    Score8.9 out of 10
    Enterprises
    Microsoft System Center
    Score8.4 out of 10
    KACE Systems Management Appliance
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Device42OpenText Asset Management X
    Likelihood to Recommend
    9.6
    (11 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Device42OpenText Asset Management X
    Likelihood to Recommend
    Freshworks Inc
    1. Installbase management feature allows us to retire our old spreadsheet methods for tracking the data in favour of a singular database with some excellent reporting.2. We are also providing data connectivity from the WAN Providers and keeping all connections in Device42 gives us the ability have documentation of all connection that are made. 3. Ever changing and growing inventory that needs to be carefully tracked and inventoried. We find this so simple to use that we spend much less time than we used to on tracking these items.
    Incentivized
    Read full review
    OpenText
    Asset Manager is great for people who understand the Software Development Lifecycle and are familiar with the terminology, however for a new assistant, or a new novice user, the software can seem over-whelming with the rather confusing terminology and a multitude of tabs that open up. It's definitely great software to use for a professional PM, however an assistant would be lost in the tools being offered.
    Incentivized
    Read full review
    Pros
    Freshworks Inc
    • Device42 can discover physical and virtual servers as well as your network devices
    • Device42 can give resource utilization details like CPU, Memory and Storage
    • Device42 can give dependency mapping
    • Device42 can give inbound and outbound communication details
    • Device42 can create Affinity Groups (Move Groups)
    • Device42 can recommend the Cloud platform to which you can migrate your infrastructure.
    Incentivized
    Read full review
    OpenText
    • Export Excel function
    • Notifications
    • Display set up
    • Contract to asset relationship
    Incentivized
    Read full review
    Cons
    Freshworks Inc
    • UI/UX is not up to the standards.
    • Can't mass update everything.
    • No export option for the sub components that have changed linked to the device they are assigned to
    • Plugins options are limited
    • Sometimes randomly times out my login forcing me to log in again.
    Incentivized
    Read full review
    OpenText
    • Need more video tutorials - Although HP has great FAQs and has included the keyword search for topics, but some video tutorials would be great to help a new user.
    • Overwhelming at times. I remember when I first started using the software, just the magnitude of tools were too much. However even though I don't use half the tools even now, just the possibility of more functions available to me, makes it a great software.
    • Secure Log-in - I would like HP to invest into single sign-on where you don't need to put in your user ID & password constantly. A push notification to a personal device would a great added feature.
    Incentivized
    Read full review
    Likelihood to Renew
    Freshworks Inc
    No answers on this topic
    OpenText
    I find HP Asset Manager useful but sometimes too much data needs to be entered.
    Incentivized
    Read full review
    Usability
    Freshworks Inc
    No answers on this topic
    OpenText
    I have used 2 systems (chevron and HPAM), each has it's pluses and minuses. Once I was comfortable with the system I gave it an above average score
    Incentivized
    Read full review
    Support Rating
    Freshworks Inc
    No answers on this topic
    OpenText
    Have not interacted with HP support that much
    Incentivized
    Read full review
    Alternatives Considered
    Freshworks Inc
    What I appreciate and love about Device42 is how everything links together from room layout,to server rack organisation,down to all VMs and Business applications. We are also able to get full value of our money and full visibility of our assets management process.
    Read full review
    OpenText
    HP Asset Manager is definitely enterprise grade, whereas the other asset Management programs I have are specific to either one industry or a smaller locations that might not need the deep analysis & reporting functionalities & tools that are provided by HP. The cost is indeed higher than other programs like Fox Graphic Tracker (Internal Software) and Samange that I have used in the past, but for a large enterprise with multiple ongoing projects, HP Asset Manager is the way to go !
    Incentivized
    Read full review
    Return on Investment
    Freshworks Inc
    • We use it for the mass updates. Because of which we save lots of time
    • It helps in making everything documented
    • With this system you can get any information about the location of the device, connected cables, additional information and statuses.
    • Inventory Management
    Incentivized
    Read full review
    OpenText
    • HP Asset Manager is great for compliance purposes. We know we have all the licenses in place when needed for upgrades or yearly reviews. Saves us times.
    • Ability to track & print reports saves PMs time in quartely reviews.
    • Great way to prepare for any presentations by the use of analytical tools which saves us money in investing in other software for presentation purposes.
    Incentivized
    Read full review
    ScreenShots

    Device42 Screenshots

    Screenshot of Drag and drop room layoutsScreenshot of Super easy search