TrustRadius: an HG Insights company

Device42 vs. Self Service Reset Password Management

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Device42

    Score6.4 out of 10
    N/ADevice42, a Freshworks company, is an agentless discovery system for Hybrid IT. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, in order to provide an accurate views of the IT ecosystem.

    $1,449

    1-1K IPs

    Self Service Reset Password Management

    Score9.4 out of 10
    N/AThe Self Service Reset Password Management, or SSRPM, application from Tools4ever is a self-serve password management application that allows end users to manage their password (e.g. a forgotten password) in a secure fashion without alerting the IT help desk.N/A
    Pricing
    Device42Self Service Reset Password Management
    Editions & Modules
    Core 1-100 Devices
    $1,449
    1-1K IPs
    Core 101-500 Devices
    $2,999
    1K-5K IPs
    Core 501-1000 Devices
    $4,999
    5K-10K IPs
    Core 1001-2500 Devices
    $9,999
    10K-25K IPs
    Core 2500+ Devices
    Request Quote
    25K+ IPs
    No answers on this topic
    Offerings
    Pricing Offerings
    Device42Self Service Reset Password Management
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing for each customer requesting a SaaS installation/deployment is negotiated on a case by case basis, and depends on many factors—
    More Pricing Information
    Community Pulse
    Device42Self Service Reset Password Management
    Considered Both Products
    Freshworks Inc
    No answer on this topic
    Tools4ever
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Best Alternatives
    Device42Self Service Reset Password Management
    Small Businesses
    No answers on this topic
    RoboForm
    Score8.2 out of 10
    Medium-sized Companies
    Microsoft System Center
    Score8.4 out of 10
    1Password
    Score9.1 out of 10
    Enterprises
    Microsoft System Center
    Score8.4 out of 10
    KeePass
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Device42Self Service Reset Password Management
    Likelihood to Recommend
    9.6
    (11 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Device42Self Service Reset Password Management
    Likelihood to Recommend
    Freshworks Inc
    1. Installbase management feature allows us to retire our old spreadsheet methods for tracking the data in favour of a singular database with some excellent reporting.2. We are also providing data connectivity from the WAN Providers and keeping all connections in Device42 gives us the ability have documentation of all connection that are made. 3. Ever changing and growing inventory that needs to be carefully tracked and inventoried. We find this so simple to use that we spend much less time than we used to on tracking these items.
    Incentivized
    Read full review
    Tools4ever
    It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.
    Incentivized
    Read full review
    Pros
    Freshworks Inc
    • Device42 can discover physical and virtual servers as well as your network devices
    • Device42 can give resource utilization details like CPU, Memory and Storage
    • Device42 can give dependency mapping
    • Device42 can give inbound and outbound communication details
    • Device42 can create Affinity Groups (Move Groups)
    • Device42 can recommend the Cloud platform to which you can migrate your infrastructure.
    Incentivized
    Read full review
    Tools4ever
    • It provides ease of use in assisting end users with login issues.
    • Provides self-service when passwords or account assistance is needed.
    Incentivized
    Read full review
    Cons
    Freshworks Inc
    • UI/UX is not up to the standards.
    • Can't mass update everything.
    • No export option for the sub components that have changed linked to the device they are assigned to
    • Plugins options are limited
    • Sometimes randomly times out my login forcing me to log in again.
    Incentivized
    Read full review
    Tools4ever
    • The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
    • Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.
    Incentivized
    Read full review
    Alternatives Considered
    Freshworks Inc
    What I appreciate and love about Device42 is how everything links together from room layout,to server rack organisation,down to all VMs and Business applications. We are also able to get full value of our money and full visibility of our assets management process.
    Read full review
    Tools4ever
    There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.
    Incentivized
    Read full review
    Return on Investment
    Freshworks Inc
    • We use it for the mass updates. Because of which we save lots of time
    • It helps in making everything documented
    • With this system you can get any information about the location of the device, connected cables, additional information and statuses.
    • Inventory Management
    Incentivized
    Read full review
    Tools4ever
    • It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues.
    • A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks.
    Incentivized
    Read full review
    ScreenShots

    Device42 Screenshots

    Screenshot of Drag and drop room layoutsScreenshot of Super easy search