Device42 vs. Self Service Reset Password Management

1. Installbase management feature allows us to retire our old spreadsheet methods for tracking the data in favour of a singular database with some excellent reporting.2. We are also providing data connectivity from the WAN Providers and keeping all connections in Device42 gives us the ability have documentation of all connection that are made. 3. Ever changing and growing inventory that needs to be carefully tracked and inventoried. We find this so simple to use that we spend much less time than we used to on tracking these items.

Incentivized

It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.

Incentivized

• Device42 can discover physical and virtual servers as well as your network devices
• Device42 can give resource utilization details like CPU, Memory and Storage
• Device42 can give dependency mapping
• Device42 can give inbound and outbound communication details
• Device42 can create Affinity Groups (Move Groups)
• Device42 can recommend the Cloud platform to which you can migrate your infrastructure.

Incentivized

• It provides ease of use in assisting end users with login issues.
• Provides self-service when passwords or account assistance is needed.

Incentivized

• UI/UX is not up to the standards.
• Can't mass update everything.
• No export option for the sub components that have changed linked to the device they are assigned to
• Plugins options are limited
• Sometimes randomly times out my login forcing me to log in again.

Incentivized

• The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
• Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.

Incentivized

What I appreciate and love about Device42 is how everything links together from room layout,to server rack organisation,down to all VMs and Business applications. We are also able to get full value of our money and full visibility of our assets management process.

There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.

Incentivized

• The support is amazing has always been very helpful and supportive 24/7.
• Very easy-to-use, no learning curve required.
• Cost effective and flexible.
• Offers one-stop-shop for all things DCIM, robust IPAM, password management, and additional add-on which enhances workflow and top-notch security.

Incentivized

• It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues.
• A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks.

Incentivized