TrustRadius

Dialaxy vs. KrispCall

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dialaxy
Score 0.0 out of 10
N/A
Dialaxy is a cloud-based virtual phone system that helps businesses manage calls, messages, and customer interactions from one unified platform. It offers professional U.S. and global numbers, smart call routing, automated workflows, voicemail tools, and team collaboration features designed for startups and remote teams. Dialaxy's scalable architecture, unified inbox, and automation capabilities make Dialaxy an alternative to traditional phone systems helping teams…
$10
per month per user
KrispCall
Score 7.3 out of 10
N/A
KrispCall is a phone app for businesses that integrates with a CRM. With access to phone numbers in over 100 countries, It can be used to maintain a consistent and professional image wherever a business operates. KrispCall includes a Power Dialer for sales teams, enabling lead connections, while Call Coaching allows managers to provide real-time guidance, optimizing every interaction for success. The Bulk SMS feature amplifies outreach efforts, driving targeted…
$15
per month per user
Pricing
DialaxyKrispCall
Editions & Modules
Basic
$10
per month per user
Plus
$20
per month per user
Pro
$30
per month per user
Essential
$15
per month per user
Standard
$40
per month per user
Enterprise
Custom
Offerings
Pricing Offerings
DialaxyKrispCall
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—20% discount for annual pricing.
More Pricing Information
Features
DialaxyKrispCall
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Dialaxy
-
Ratings
KrispCall
8.3
1 Ratings
3% above category average
Multi-level Interactive Voice Response (IVR)00 Ratings9.01 Ratings
Call reports00 Ratings8.01 Ratings
Directory of employee names00 Ratings8.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Dialaxy
-
Ratings
KrispCall
8.6
1 Ratings
3% above category average
Answering rules00 Ratings8.01 Ratings
Call recording00 Ratings9.01 Ratings
Call park00 Ratings8.01 Ratings
Call screening00 Ratings10.01 Ratings
Message alerts00 Ratings8.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Dialaxy
-
Ratings
KrispCall
9.0
1 Ratings
12% above category average
Audio conferencing00 Ratings9.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Dialaxy
-
Ratings
KrispCall
8.0
1 Ratings
1% below category average
Mobile app for iOS00 Ratings8.01 Ratings
Best Alternatives
DialaxyKrispCall
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DialaxyKrispCall
Likelihood to Recommend
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
DialaxyKrispCall
Likelihood to Recommend
Dialaxy Inc
No answers on this topic
KrispCall
It's well suited for sales and support environments where you need to give live coaching or real time feedback to your team members. It also helps when you have to take some strategic decisions, specifically if you are working in. support environments to identify trends, spikes in call volume, etc, and the virtual receptionist is a great help, too when the call volume is higher. For me in sales it helps with live monitoring, auto-transcript of calls, call tagging etc.
Neha Pant | TrustRadius Reviewer
Neha Pant
Account Manager- Existing Business
Read full review
Pros
Dialaxy Inc
No answers on this topic
KrispCall
  • Ability to do live monitoring of calls whenever I need to provide real time feedback to my team members as it also ensures smooth interaction
  • Liked the option of auto-transcription whenever I am in a hurry and need just basic transcript of what happened on the call
  • Call Analytics is also great for you to help identify trends, and get some granular data points for making some strategic decisions
Neha Pant | TrustRadius Reviewer
Neha Pant
Account Manager- Existing Business
Read full review
Cons
Dialaxy Inc
No answers on this topic
KrispCall
  • Integration with Salesforce isn't there, which I believe every software must have these days.
  • No bulk SMS feature
Neha Pant | TrustRadius Reviewer
Neha Pant
Account Manager- Existing Business
Read full review
Alternatives Considered
Dialaxy Inc
No answers on this topic
KrispCall
I am not a decision maker who decides whether to buy a software or not but yes Krispcall has a lot of advantages compared to other vendors in the similar lines and one of them is it being cost efficent.
Neha Pant | TrustRadius Reviewer
Neha Pant
Account Manager- Existing Business
Read full review
Return on Investment
Dialaxy Inc
No answers on this topic
KrispCall
  • seamless process for live feedback and monitoring
  • helpful in strategic decision making
  • reduce the burden of listening to the calls, as at times auto-transcript does the job for you
Neha Pant | TrustRadius Reviewer
Neha Pant
Account Manager- Existing Business
Read full review
ScreenShots

Dialaxy Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

KrispCall Screenshots

Screenshot of KrispCall’s AI-driven phone system.Screenshot of a few of the CRMs that KrispCall can integrate with.Screenshot of some of the Local, International & Toll-Free Numbers available, across 100+ countries, to stay connected with clients worldwide.Screenshot of the Power Dialer, enabling users to make more calls quickly and effectively, driving better results.Screenshot of an example of the real-time call coaching, including listening, whispering, and barging,that guides and supports teams during calls.Screenshot of an example of the centralized communication channels that are organized and accessible with the Callbox, which consolidates calls, SMS, voicemails, and recordings into a single dashboard.