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DialLink vs. eVoice

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DialLink

eVoice

8 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DialLink

    		N/AN/ADialLink is a business phone system built specifically for SMBs and startups. It combines advanced call handling, AI voice agents, and business messaging into a centralized platform for managing inbound and outbound communication. DialLink's built-in AI automates routine interactions, from answering calls and routing inquiries to generating call summaries and suggested message replies. This helps teams save time, reduce manual effort, and deliver consistent,…

    $20

    per month per user

    eVoice

    Score9 out of 10
    		N/AFor business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A
    Pricing
    DialLinkeVoice
    Editions & Modules
    Essential
    $20
    per month per user
    Professional
    $35
    per month per user
    Enterprise
    $50
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    DialLinkeVoice
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Features
    DialLinkeVoice
    Call Management
    Comparison of Call Management features of DialLink and eVoice
    Feature
    DialLink
    -
    Ratings
    eVoice
    8.8
    1 Ratings
    7% above category average
    Answering rules00 Ratings9.01 Ratings
    Call recording00 Ratings9.01 Ratings
    Call park00 Ratings8.01 Ratings
    Call screening00 Ratings9.01 Ratings
    Message alerts00 Ratings9.01 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of DialLink and eVoice
    Feature
    DialLink
    -
    Ratings
    eVoice
    8.8
    1 Ratings
    10% above category average
    Video conferencing00 Ratings9.01 Ratings
    Audio conferencing00 Ratings9.01 Ratings
    Video screen sharing00 Ratings8.01 Ratings
    Instant messaging00 Ratings9.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of DialLink and eVoice
    Feature
    DialLink
    -
    Ratings
    eVoice
    9.0
    1 Ratings
    13% above category average
    Mobile app for iOS00 Ratings9.01 Ratings
    Mobile app for Android00 Ratings9.01 Ratings
    Best Alternatives
    DialLinkeVoice
    Small Businesses
    CallFire
    Score9.7 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DialLinkeVoice
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    DialLinkeVoice
    Likelihood to Recommend
    DialLink
    No answers on this topic
    Ziff Davis Inc
    If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
    Incentivized
    Verified User
    Read full review
    Pros
    DialLink
    No answers on this topic
    Ziff Davis Inc
    • Low Pricing.
    • Ease of use.
    • Professional voicemail.
    Incentivized
    Verified User
    Read full review
    Cons
    DialLink
    No answers on this topic
    Ziff Davis Inc
    • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
    • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
    • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
    Incentivized
    Verified User
    Read full review
    Alternatives Considered
    DialLink
    No answers on this topic
    Ziff Davis Inc
    I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
    Incentivized
    Verified User
    Read full review
    Return on Investment
    DialLink
    No answers on this topic
    Ziff Davis Inc
    • Value for money.
    • Great option regarding ROI.
    • It creates a better way to connect.
    Incentivized
    Verified User
    Read full review
    ScreenShots

    DialLink Screenshots

    Screenshot of where DialLink brings calls, texts, and AI together in one unified workspace. It works seamlessly across smartphones, desktops, and desk phones.Screenshot of where DialLink includes IVR menus, auto-receptionists, call queues, warm transfers, ring groups, and custom business hours, to ease inbound call management.Screenshot of WhatsApp for Business messages appearing in DialLink, which can be added to the same thread as calls and SMS, so every conversation stays organized and accessible from a single location.Screenshot of internal chats that allow teams to tag colleagues, share notes, and coordinate follow-ups privately within the same customer conversation in DialLink.Screenshot of DialLink AiVA, which helps automate routine calls by answering 24/7, taking messages, and scheduling appointments. It reduces manual workload with AI that transcribes conversations, extracts action items, and organizes them using predefined tags.Screenshot of the onboarding of a desk phone. DialLink supports desktop software, a mobile app for on-the-go access, and desk phones.