DialLink

What is DialLink?

DialLink is a business phone system built specifically for SMBs and startups. It combines advanced call handling, AI voice agents, and business messaging into a centralized platform for managing inbound and outbound communication.

Categories & Use Cases

VoIP

Media

Screenshot of where DialLink brings calls, texts, and AI together in one unified workspace. It works seamlessly across smartphones, desktops, and desk phones.

Screenshot of where DialLink includes IVR menus, auto-receptionists, call queues, warm transfers, ring groups, and custom business hours, to ease inbound call management.

Screenshot of WhatsApp for Business messages appearing in DialLink, which can be added to the same thread as calls and SMS, so every conversation stays organized and accessible from a single location.

Screenshot of internal chats that allow teams to tag colleagues, share notes, and coordinate follow-ups privately within the same customer conversation in DialLink.

Screenshot of DialLink AiVA, which helps automate routine calls by answering 24/7, taking messages, and scheduling appointments. It reduces manual workload with AI that transcribes conversations, extracts action items, and organizes them using predefined tags.

Screenshot of the onboarding of a desk phone. DialLink supports desktop software, a mobile app for on-the-go access, and desk phones.

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Screenshot of where DialLink brings calls, texts, and AI together in one unified workspace. It works seamlessly across smartphones, desktops, and desk phones.

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DialLink

What is DialLink?

Categories & Use Cases

Media

DialLink Alternatives