TrustRadius

Diamond Suite vs. Vertafore Agency Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Diamond Suite
Score 0.0 out of 10
N/A
Insuresoft in Illinois offers their suite of applications for insurers. Called the Diamond Suite, the applications (from policy management, to billings and claims,) can be used independently or as a comprehensive package.N/A
Vertafore Agency Platform
Score 7.8 out of 10
N/A
Vertafore Agency Platform is the vendor's comprehensive suite of applications for managing policies, customers, payments and claims, and integrates with other popular applications (e.g. DocuSign) to provide a comprehensive solution for agencies.N/A
Pricing
Diamond SuiteVertafore Agency Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Diamond SuiteVertafore Agency Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Diamond SuiteVertafore Agency Platform
User Ratings
Diamond SuiteVertafore Agency Platform
Likelihood to Recommend
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Diamond SuiteVertafore Agency Platform
Likelihood to Recommend
Insuresoft
No answers on this topic
Vertafore
It is user friendly. Vertafore needs to offer more free new user training - the videos are helpful but not as good as a real person.
Verified User
Anonymous
Read full review
Pros
Insuresoft
No answers on this topic
Vertafore
  • Documentation of products/features
  • Support response time
Verified User
Anonymous
Read full review
Cons
Insuresoft
No answers on this topic
Vertafore
  • notes function does not automatically show user entering note
  • need ability to search activities (I think this is coming soon)
  • too many premium fields in policy data
Verified User
Anonymous
Read full review
Support Rating
Insuresoft
No answers on this topic
Vertafore
Its very good. They have teams for each software product they offer. They have specific teams available for specific tasks such as data migrations, upgrades, etc. The employees they hire for their support teams are always knowledgeable about their products and are good to work with. They also speak clear english which is a plus when details matter and an incorrect or misunderstood word/phrase could cause issues.
Verified User
Anonymous
Read full review
Alternatives Considered
Insuresoft
No answers on this topic
Vertafore
We selected Vertafore Agency Platform after considering it's ability to provide detailed reports on everything from line of business to company comparison. We also visited another agency that was using Vertafore Agency Platform and received positive reviews from them.
Verified User
Anonymous
Read full review
Return on Investment
Insuresoft
No answers on this topic
Vertafore
  • On the IT side, their support teams make my life easier by taking care of issues that come up.
  • The numbers I've seen for support appear high, however, I myself have nothing to compare this to - maybe they are average.
Verified User
Anonymous
Read full review
ScreenShots