What users are saying about
3 Ratings
1 Rating
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Score 5 out of 100
3 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

DidTheyReadIt

It does its job but there are better looking and easier to use tools to do it.
Anonymous | TrustRadius Reviewer

Ebsta

Their CSM Eve is great. Super responsive and helpful when you need her. Their tool never breaks!
Melissa Hirsch | TrustRadius Reviewer

Pros

DidTheyReadIt

  • Tracks opens well
  • Timely
  • Accurate
Anonymous | TrustRadius Reviewer

Ebsta

  • Easy to use
  • Syncs with Salesforce
  • Can add contacts to Salesforce from Ebsta fluidly
Melissa Hirsch | TrustRadius Reviewer

Cons

DidTheyReadIt

  • Not the best looking UI
  • Looks old
  • Manual process where many competitors do this automatically.
Anonymous | TrustRadius Reviewer

Ebsta

  • It doesn’t recognize specific URL links. For example, “bob smith” could be in our CRM 10 times and it won’t know which one is the correct Bob Smith.
Melissa Hirsch | TrustRadius Reviewer

Support Rating

DidTheyReadIt

No score
No answers yet
No answers on this topic

Ebsta

Ebsta 10.0
Based on 1 answer
10/10 responsiveness.
Melissa Hirsch | TrustRadius Reviewer

Alternatives Considered

DidTheyReadIt

Outreach does a very good job and looks better, SalesLoft tracks more accurately and is easier to use.
Anonymous | TrustRadius Reviewer

Ebsta

No answers on this topic

Return on Investment

DidTheyReadIt

  • Allowed me to know if emails were being received.
  • Allowed me to know if email addresses were valid.
  • Forced me to CC their program on every email I wanted tracked.
  • Prevented the receiver of the email from knowing the email was being tracked.
Anonymous | TrustRadius Reviewer

Ebsta

  • Allows us easy access to know if someone is in our database without searching
Melissa Hirsch | TrustRadius Reviewer

Pricing Details

DidTheyReadIt

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ebsta

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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