Ebsta Review
October 24, 2019

Ebsta Review

Melissa Hirsch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Ebsta

Ebsta is used to cross-reference Salesforce with LinkedIn. If someone is in our database, we’d rather call, text, and/or email them rather than send an Inmail.
  • Easy to use
  • Syncs with Salesforce
  • Can add contacts to Salesforce from Ebsta fluidly
  • It doesn’t recognize specific URL links. For example, “bob smith” could be in our CRM 10 times and it won’t know which one is the correct Bob Smith.
  • Allows us easy access to know if someone is in our database without searching
10/10 responsiveness.

Do you think Ebsta delivers good value for the price?

Not sure

Are you happy with Ebsta's feature set?

Yes

Did Ebsta live up to sales and marketing promises?

Yes

Did implementation of Ebsta go as expected?

Yes

Would you buy Ebsta again?

Yes

Their CSM Eve is great. Super responsive and helpful when you need her. Their tool never breaks!