Digital Samba vs. Phone.com

Digital Samba

Phone.com

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Digital Samba	Score 9.6 out of 10	N/A	Digital Samba is a video conferencing API and video calling SDK provider. Made and hosted in the European Union, it's GDPR-compliant and offers a secure video conferencing platform. It integrates with websites and different types of software, from health apps to event planning tools.	$9 per month
Phone.com	Score 10.0 out of 10	N/A	Phone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.	$12.99 per month

Pricing

Digital Samba

Phone.com

Editions & Modules

No answers on this topic

IP Phone Connection: $4.99
per month, per device
Phone Numbers: $4.99
per month
Call Recording: $7.99
per month
Basic Users: $12.99
per user, per month
Plus Users: $19.99
per user, per month
Pro Users: $29.99
per user, per month
Lice Receptionist: Starting at $90
per month
Global Phone Numbers: Starting at $4.99
per month
International Dialing: Vary Rates

Offerings

Pricing Offerings
Digital Samba	Phone.com
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

Additional Details

—

20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.

More Pricing Information

Community Pulse
	Digital Samba	Phone.com

Features

Digital Samba

Phone.com

Performance & Compatibility of Online Events Software

Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
	Digital Samba 10.0 1 Ratings 23% above category average	Phone.com - Ratings
High quality audio	10.01 Ratings	00 Ratings
Mobile support	10.01 Ratings	00 Ratings

Online Meetings / Events

Comparison of Online Meetings / Events features of Product A and Product B
	Digital Samba 10.0 1 Ratings 20% above category average	Phone.com - Ratings
Calendar integration	10.01 Ratings	00 Ratings
Record meetings / events	10.01 Ratings	00 Ratings
Slideshows	10.01 Ratings	00 Ratings

Online Events Collaboration

Comparison of Online Events Collaboration features of Product A and Product B
	Digital Samba 10.0 1 Ratings 21% above category average	Phone.com - Ratings
Audience polling	10.01 Ratings	00 Ratings
Q&A	10.01 Ratings	00 Ratings

Online Events Security

Comparison of Online Events Security features of Product A and Product B
	Digital Samba 10.0 1 Ratings 22% above category average	Phone.com - Ratings
Participant roles & permissions	10.01 Ratings	00 Ratings
Confidential attendee list	10.01 Ratings	00 Ratings

Cloud PBX

Comparison of Cloud PBX features of Product A and Product B
	Digital Samba - Ratings	Phone.com 10.0 2 Ratings 22% above category average
Hosted PBX	00 Ratings	10.02 Ratings
Multi-level Interactive Voice Response (IVR)	00 Ratings	10.02 Ratings
User templates	00 Ratings	10.02 Ratings
Call reports	00 Ratings	10.02 Ratings
Directory of employee names	00 Ratings	10.02 Ratings

Call Management

Comparison of Call Management features of Product A and Product B
	Digital Samba - Ratings	Phone.com 10.0 2 Ratings 18% above category average
Answering rules	00 Ratings	10.02 Ratings
Call recording	00 Ratings	10.02 Ratings
Call park	00 Ratings	10.01 Ratings
Call screening	00 Ratings	10.02 Ratings
Message alerts	00 Ratings	10.02 Ratings

VoIP system collaboration

Comparison of VoIP system collaboration features of Product A and Product B
	Digital Samba - Ratings	Phone.com 10.0 1 Ratings 23% above category average
Audio conferencing	00 Ratings	10.01 Ratings
Instant messaging	00 Ratings	10.01 Ratings

Mobile apps

Comparison of Mobile apps features of Product A and Product B
	Digital Samba - Ratings	Phone.com 10.0 2 Ratings 22% above category average
Mobile app for iOS	00 Ratings	10.01 Ratings
Mobile app for Android	00 Ratings	10.01 Ratings

Best Alternatives
	Digital Samba	Phone.com
Small Businesses	Intermedia AnyMeeting Pro Score 7.1 out of 10	CloudTalk Score 7.5 out of 10
Medium-sized Companies	JioMeet Score 9.8 out of 10	CloudTalk Score 7.5 out of 10
Enterprises	Webex Meetings Score 8.6 out of 10	Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Digital Samba	Phone.com
Likelihood to Recommend	10.0 (1 ratings)	10.0 (2 ratings)
Usability	10.0 (1 ratings)	- (0 ratings)
Support Rating	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	Digital Samba	Phone.com
Likelihood to Recommend	Digital Samba Great for enterprise web conferencing Verified User Anonymous Read full review	Phone.com Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features. Incentivized Bill Artinger Support Lead Read full review
Pros	Digital Samba live streaming white-lebeling custom features flexible pricing recording Verified User Anonymous Read full review	Phone.com Customer service and live chat are amazing Simple, straight forward Easy to setup Affordable Incentivized Carlos Crameri CEO (Chief Executive Officer) Read full review
Cons	Digital Samba admin panel design Verified User Anonymous Read full review	Phone.com Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes Incentivized Bill Artinger Support Lead Read full review
Usability	Digital Samba Samba Live is user friendly which is essential for our business Verified User Anonymous Read full review	Phone.com No answers on this topic
Support Rating	Digital Samba You can always count on getting the answer to your question when you need it Verified User Anonymous Read full review	Phone.com No answers on this topic
Alternatives Considered	Digital Samba Verified User Anonymous Read full review	Phone.com No answers on this topic
Return on Investment	Digital Samba Brand awareness Great user experience Verified User Anonymous Read full review	Phone.com Reduced cost and improved our efficiency - all reps love it. Incentivized Carlos Crameri CEO (Chief Executive Officer) Read full review
ScreenShots		Phone.com Screenshots