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Diligent Entities vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Diligent Entities

    Score9.2 out of 10
    N/ADiligent Entities (formerly Blueprint OneWorld) helps organizations centralize their corporate records securely, to ensure that teams are able to access, manage and report on entity information anytime, anywhere, and on any device.N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    Diligent EntitiesManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Diligent EntitiesManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Diligent EntitiesManhattan Active Customer Engagement
    Org Charts Software
    Comparison of Org Charts Software features of Diligent Entities and Manhattan Active Customer Engagement
    Feature
    Diligent Entities
    5.5
    1 Ratings
    0% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Cloud Storage Integration8.01 Ratings00 Ratings
    Multiple Device Syncing8.01 Ratings00 Ratings
    Rich Text Formatting7.01 Ratings00 Ratings
    Note Organization5.01 Ratings00 Ratings
    Collaboration Features4.01 Ratings00 Ratings
    Note Search4.01 Ratings00 Ratings
    To-Do Lists and Reminders4.01 Ratings00 Ratings
    Offline Access1.01 Ratings00 Ratings
    Web Clipper4.01 Ratings00 Ratings
    Security and Encryption10.01 Ratings00 Ratings
    Best Alternatives
    Diligent EntitiesManhattan Active Customer Engagement
    Small Businesses
    No answers on this topic
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Customer.io
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Diligent EntitiesManhattan Active Customer Engagement
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Diligent EntitiesManhattan Active Customer Engagement
    Likelihood to Recommend
    Diligent Corporation
    I would recommend Diligent Entities for organisations with 20 or more entities as a valuable asset for ensuring secure and streamlined entity management. I would probably not recommend the product for companies with only a few entities, as the solution is quite expensive and it is geared towards larger, structured organisations, particularly those with international companies.
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    Diligent Corporation
    • Integration of Single Sign On with your organisational security measures.
    • Creation of new tabs for entity information headings.
    • Tailoring of data fields for business requirements.
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    Diligent Corporation
    • The process for issuing and cancelling shares could be made easier.
    • At times, the data is slow to update.
    • There are some click-through fields that aren't necessary.
    Incentivized
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Usability
    Diligent Corporation
    Whilst most of the features in Diligent are of a high standard, there are some functions that could be made more user-friendly, to enable greater use of the product by more senior managers who may not have the time, coding, or other technical skills required to work out some of the functionality.
    Incentivized
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    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    Diligent Corporation
    Whilst Ontra and Kuberno are both excellent products, the cost of each was prohibitive when compared with Diligent Entities, and neither product integrated with the Australian Securities Investment Commission company portal for lodgement purposes.
    Incentivized
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    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    Diligent Corporation
    • Diligent Entities has enabled us to automate entity management.
    • Diligent Entities has improved security via single sign on.
    • Diligent Entities has improved entity reporting.
    Incentivized
    Read full review
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
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