Abhay Ranjan
Founder
Chose Directly
Directly is more user-friendly and provides an easy interface. It's help desk software and chat support is very interactive.
Directly
Directly
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Directly | N/A | Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True… | N/A |
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| Editions & Modules | No answers on this topic | ||||||||||
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| Entry-level Setup Fee | No setup fee | ||||||||||
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| Considered Both Products | Directly |
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| Small Businesses |  EZ Texting Score 8.9 out of 10 |
| Medium-sized Companies |  Quadient Inspire Score 9.4 out of 10 |
| Enterprises | Quadient Inspire Score 9.4 out of 10 |
| All Alternatives | View all alternatives |
| Directly | |
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| Likelihood to Recommend | 7.0 (1 ratings) |
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| Likelihood to Recommend | Directly Software, Inc.
Abhay Ranjan Founder |
| Pros | Directly Software, Inc.
Abhay Ranjan Founder |
| Cons | Directly Software, Inc.
Abhay Ranjan Founder |
| Alternatives Considered | Directly Software, Inc.
Abhay Ranjan Founder |
| Return on Investment | Directly Software, Inc.
Abhay Ranjan Founder |
| ScreenShots |