Dispatch vs. Oracle GloriaFood

Dispatch is well suited for teams looking to improve their delivery notification process. The ability to notify customers via automated phone call or text is invaluable and takes the burden away from the drivers and delivery team on the ground, who can be unreliable and inefficient at times depending on the situation.

Incentivized

It works great for small businesses but also for those who have several locations and menus. Its control panel makes your life easier when setting up every custom detail that you need. The tool is even free, you just pay for adding such as more than 1 promo-active at a time, online payment, custom marketing tools, etc. But without addons, it's free for all.

Incentivized

• Easy to set up
• Good integration with customer notification
• Streamlined set up process and support

Incentivized

• Quick Reservation without waiting in long queue
• Prompt Food delivery
• It has user friendly app interface
• Taking orders through facebook is great

• Buggy desktop app interface
• Mobile app needs a lot of improvement
• Login for vehicles can be a bit tricky

Incentivized

• A more powerful tablet apps in which you could edit the locations
• More options for coupons and promos that are more personalized
• A better analytics and reporting system with more tools and charts for an easier work

Incentivized

Dispatch has timely customer service and set up support. Unfortunately, they are only able to assist via phone and do not have a chat option. Chatting would be much easier for being able to answer simple questions or software issues instead of having to wait on hold over the phone.

Incentivized

We used Route4Me but surprisingly there are very few alternatives and companies on the market that are well suited for performing this kind of tracking. I am somewhat disappointed that Dispatch is the only option, only because the desktop and mobile applications can be so buggy and, at times, unreliable. But, the other existing options on the market are much worse.

Incentivized

• Dispatch gives us the ability to track orders that have shipped locally
• Digital footprint
• Reduction of carbon emissions using paper products

Incentivized

• Since it was bought by Orale it stopped supporting some countries such as Venezuela, where we also had it but lost out account

Incentivized