TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dispatch

    Score5 out of 10
    N/ADispatch is a field service management platform for brands that use 3rd party contractors to install, repair, support or maintain products for customers. It allows brands to find and hire contractors, and allows contractors to communicate about service details with customers from their mobile phones.N/A

    Travelize

    Score9 out of 10
    N/ATravelize is a Field Employee Monitoring App along with on-premises deployment options in order to suit all types of organization. The application consists of multiple features such as real-time employee location tracking, automatic meeting reminders, and image attachment along with a caption, distance travelled history, and backdated route tracking.N/A
    Pricing
    DispatchTravelize
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DispatchTravelize
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    DispatchTravelize
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DispatchTravelize
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DispatchTravelize
    Likelihood to Recommend
    Dispatch, Inc.
    Dispatch is well suited for teams looking to improve their delivery notification process. The ability to notify customers via automated phone call or text is invaluable and takes the burden away from the drivers and delivery team on the ground, who can be unreliable and inefficient at times depending on the situation.
    Incentivized
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    Travelize
    Travelize allows users to
    save time for travel claims, leads management, manpower management, and leaves processing. Geobased employee tracking is an awesome feature for the sales team along with sales data analysis. Its automated distance calculation feature works well although it needs bit of accuracy. Overall this software actually saves time and user efforts, resulting in more productivity.
    Incentivized
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    Pros
    Dispatch, Inc.
    • Easy to set up
    • Good integration with customer notification
    • Streamlined set up process and support
    Incentivized
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    Travelize
    • Online approvals
    • Travel data history
    • Provision for additional analytics
    • Automated reports
    • Tracking location of the user
    Incentivized
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    Cons
    Dispatch, Inc.
    • Buggy desktop app interface
    • Mobile app needs a lot of improvement
    • Login for vehicles can be a bit tricky
    Incentivized
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    Travelize
    • Employee GPS tracking should be improved, as sometimes location information differs from actual locations in rural areas
    • Lead management needs more customization with respect to the different product ranges and customer segments
    • Support option and features could be bit easier to use in mobile app user interface
    Incentivized
    Read full review
    Support Rating
    Dispatch, Inc.
    Dispatch has timely customer service and set up support. Unfortunately, they are only able to assist via phone and do not have a chat option. Chatting would be much easier for being able to answer simple questions or software issues instead of having to wait on hold over the phone.
    Incentivized
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    Travelize
    No answers on this topic
    Alternatives Considered
    Dispatch, Inc.
    We used Route4Me but surprisingly there are very few alternatives and companies on the market that are well suited for performing this kind of tracking. I am somewhat disappointed that Dispatch is the only option, only because the desktop and mobile applications can be so buggy and, at times, unreliable. But, the other existing options on the market are much worse.
    Incentivized
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    Travelize
    Webexpenses is bit of affordable software compared to Travelize's pricing. Travelize has more features, such as leads management, leave management, etc. whereas Webexpenses is for travel expenses and online booking only. Geotracking of employees is available with Travelize only, not with Webexpenses.
    Incentivized
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    Return on Investment
    Dispatch, Inc.
    • Dispatch gives us the ability to track orders that have shipped locally
    • Digital footprint
    • Reduction of carbon emissions using paper products
    Incentivized
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    Travelize
    • Its saves time and effort, resulting in employee productivity
    • Pricing is bit on the higher side per user for the premium version
    • Mobile app provides almost all the web features, which is travel friendly and saves time
    Incentivized
    Read full review
    ScreenShots

    Travelize Screenshots

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