Domestika vs. Zywave Client Cloud - Education & Training

Domestika is very well-suited to the business and creative worlds today. They offer relevant, good quality courses.. Why they've chosen to use fraudulent business practices doesn't make any sense to me since they have a good product.

We have multiple locations across multiple states. Training in person is sometimes impossible. I like that you can assign training that employees can complete at their leisure, and you can track where they are with their tasks.

Incentivized

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Their art videos are exceptional.
• Their marketing courses are relevant and contain useful content.
• Their AI courses are also informative.

• They have fraudulent business practices:
• I canceled my subscription after the first year. I have an email that my subscription was cancelled, my account also says the subscription was canceled, yet they charged me $349 for renewal.
• I originally paid for a one-year subscription via PayPal. Although I canceled the renewal before the term ended, the company bypassed my PayPal account entirely and charged my linked credit card directly for a second year. Because this transaction was processed outside of PayPal’s system, PayPal has no record of the charge and cannot assist with a dispute. I am reaching out to resolve this unauthorized direct charge immediately.
• They make it difficult to connect with customer service. It sends you to statements that basically say they don't issue refunds. It's very dicey how this is set up.

• I wish it would alert you via email when someone hasn't completed an assigned training.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I am giving them a 1. I can't get past the fact that they charged me for a second year even though I didn't renew my subscription. I have access to all the classes I purchased, and that's all I need. I can't give you any more positive feedback than I have because I'm so disappointed in how they handle customer service. Thousands of people have had the same experience.

I have reviewed 4 or so products, and most of them were very positive and useful comments.

• I am an entrepreneur and need a wide range of business skills; their courses are well-suited to my needs.
• I found that the courses addressed my social media, AI, and content creation concerns.
• I'm looking forward to all the classes I purchased. It's everything I need in one place.

• Positive as I can train people remotely and save on business travel.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info