TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Donorbox

    Score8.8 out of 10
    N/ADonorbox is a recurring donation platform from the organization of the same name in Virginia, that aims to provide nonprofits with a better donation checkout process, and help nonprofits connect with their donors and volunteers more closely with a donor management system.N/A

    WildApricot by Personify

    Score9 out of 10
    N/AWild Apricot is an association management platform that emphasizes automation of member lifecycle management (i.e. attract, engage, renew), and also assists with receiving online payments and payment processing, and website content and engagement. Wild Apricot was acquired by Personify Corp in 2017.

    $40

    per month

    Pricing
    DonorboxWildApricot by Personify
    Editions & Modules
    1.5% Donorbox fee +
    0.8% + (capped at $5)
    ACH bank payments
    1.5% Donorbox fee +
    2.9% + 30¢
    Stripe's credit card fee
    Personal
    $40.00
    per month
    Group
    $50.00
    per month
    Community
    $90.00
    per month
    Professional
    $160.00
    per month
    Offerings
    Pricing Offerings
    DonorboxWildApricot by Personify
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DonorboxWildApricot by Personify
    Considered Both Products
    Donorbox
    No answer on this topic
    Personify Corp
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    User Ratings
    DonorboxWildApricot by Personify
    Likelihood to Recommend
    9.0
    (4 ratings)
    10.0
    (3 ratings)
    Usability
    9.7
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    DonorboxWildApricot by Personify
    Likelihood to Recommend
    Donorbox
    I think Donorbox is well suited to an environment that has a lot of traffic and could be prone to bottlenecks, like a check-in desk, where it's an important spot to engage visitors for donations but cannot be efficiently done in an individual, personal way - much more engaging to have it as a self-serve kiosk that visitors can engage with using various forms of payment.
    Incentivized
    Read full review
    Personify Corp
    Wild Apricot is well-suited for medium-size membership organizations with technically competent staff members. The cost of the platform (which is increasing) makes justification/ROI difficult for small organizations of non-profit associations with limited or sporadic income. The system is effective for organizations with 1200 or more active member and where the organization needs a website with a basic store. Wild Apricot will not satisfy organizations that are accustomed to robust e-commerce platforms or that operate with complicated workflows and/or complicated membership options or requirements.
    Read full review
    Pros
    Donorbox
    • The pop-up feature to capture donations.
    • Ease of signing up to monthly recurring payments.
    Incentivized
    Read full review
    Personify Corp
    • Controls registration through a linked series of events in the new member acceptance process: background check, orientation, and evaluation.
    • Provides access to data through the export of membership, invoice, and payment tables for use with Excel, to respond to requests for queries and reporting.
    • Generates renewal invoices en masse for email distribution.
    Incentivized
    Read full review
    Cons
    Donorbox
    • I wish addresses were shared
    Incentivized
    Read full review
    Personify Corp
    • They could have more interactivity for the contacts (vs members) designation
    • Easier way to customize required fields for registration
    Incentivized
    Read full review
    Usability
    Donorbox
    Filled our need for multople donation options
    Incentivized
    Read full review
    Personify Corp
    No answers on this topic
    Alternatives Considered
    Donorbox
    Donorbox had more customization options and a better overall interface for public-facing donor engagement, as well as backend administration, than cheaper alternatives like Zeffy and Givebutter. We determined that it was worth paying more for the Donorbox subscription to have a better-looking and better-functioning donor kiosk that would meet our institution's standards and inspire trust in donations.
    Incentivized
    Read full review
    Personify Corp
    When compared to iMIS, Wild Apricot is an order of magnitude easier to implement and use. It is also a tool that can be administered without a considerable amount of outside support and expense. Wild Apricot is also a more fully integrated system that does not require complicated module licensing and the associated costs. iMIS is also much more expense than Wild Apricot Ultimate Membership Pro (UMP) is a WordPress plugin solution for managing association memberships. Since this is an add-on software, the cost is a small faction of the expense associated with Wild Apricot. The feature set of Wild Apricot is more extensive than the capabilities of of UMP, however, Wild Apricot is easier to use and understand that UMP. Being a hosted solution, Wild Apricot is also much more stable and predictable.
    Read full review
    Return on Investment
    Donorbox
    • We've had donations of over $1,000+ a year for our NGO which is amazing.
    Incentivized
    Read full review
    Personify Corp
    • Staffing expenses have been kept flat through significant membership growth.
    • Operating costs for WildApricot are reasonable, considering the functionality available.
    • Managing membership renewals effectively means that we get our revenue into the bank within a predictable, reasonable time.
    Incentivized
    Read full review
    ScreenShots