TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DonorDock

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    DonorDock in Fargo offers their eponymous CRM, a solution designed to help Nonprofits save time and raise more funds with a centralized system of record and fundraising toolset.

    $6,000

    per year

    Pricing
    DonorDock
    Editions & Modules
    DonorDock One
    $500
    per month (billed annually)
    Offerings
    Pricing Offerings
    DonorDock
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup Fee$2,000 one-time fee
    Additional Details
    More Pricing Information
    Community Pulse
    DonorDock
    Considered Both Products
    DonorDock
    Chose DonorDock
    Donor Dock is much more intuitive than Donor Perfect or Gift Works. With the others, you have to memorize how to run reports or use filters, whereas Donor Dock makes it really easy to figure out and play around with filters before committing to the report.
    Incentivized
    Chose DonorDock
    I need email automation for easy communication. Unfortunately, Network for Good does not support this function. Additionally, the filter function on the report doesn't always provide the needed data.
    Incentivized
    Chose DonorDock
    DonorDock is a better fit for financially challenged nonprofits that are still looking for a powerful tool.
    Incentivized
    Chose DonorDock
    I’ve looked at nearly every other tool on the market, and DonorDock is my favorite right now, especially for smaller nonprofits. It is better because it has focused on making day to day tasks easy. I know a lot of friends dread using their other CRMs, but I actually like using …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    DonorDock
    Communications and Marketing
    Comparison of Communications and Marketing features of DonorDock
    Feature
    DonorDock
    8.3
    3 Ratings
    22% above category average
    Constituent engagement and marketing8.33 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of DonorDock
    Feature
    DonorDock
    8.3
    3 Ratings
    28% above category average
    Reporting and data visualization7.43 Ratings
    Wealth screening9.11 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of DonorDock
    Feature
    DonorDock
    6.4
    3 Ratings
    13% above category average
    Online donation options7.53 Ratings
    Event registration and ticketing4.92 Ratings
    Text and phone donations6.73 Ratings
    Security and Platform
    Comparison of Security and Platform features of DonorDock
    Feature
    DonorDock
    7.7
    3 Ratings
    16% above category average
    Role-based user permissions9.13 Ratings
    Mobile access8.92 Ratings
    Integrations5.03 Ratings
    Best Alternatives
    DonorDock
    Small Businesses
    Agentforce 360 for Nonprofits
    Score8.6 out of 10
    Medium-sized Companies
    DonorPerfect
    Score8.4 out of 10
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    All AlternativesView all alternatives
    User Ratings
    DonorDock
    Likelihood to Recommend
    8.3
    (4 ratings)
    Usability
    7.4
    (2 ratings)
    User Testimonials
    DonorDock
    Likelihood to Recommend
    DonorDock
    If someone requires having a lot of customized fields for donors or wants to drill down to really minute details, it might be for them. For the average fundraiser, development director, or non-profit, I think they are great.
    Read full review
    Pros
    DonorDock
    • Easy to use, simple, fast
    • Built in recommendations and notifications
    • Easy reporting
    • Online giving
    • Affordable
    • Simple to get started
    • Scalable as we grow
    Read full review
    Cons
    DonorDock
    • I can't think of any.
    Incentivized
    Read full review
    Usability
    DonorDock
    It's a great product with room to grow, and I know they are growing. I used Donor Dock in a previous job when it was very new, and the growth I've seen over the last 4-5 years is impressive. It's an affordable product, and you save money on not having to purchase an email platform in addition to the database.
    Read full review
    Alternatives Considered
    DonorDock
    DonorDock is a better fit for financially challenged nonprofits that are still looking for a powerful tool.
    Read full review
    Return on Investment
    DonorDock
    • Better donor retention
    • More new donors through better donor tracking
    • Increase in our monthly donors
    • Increase in gift amounts through better donor relationships
    Read full review
    ScreenShots

    DonorDock Screenshots

    Screenshot of DonorDock's built-in email and text message marketing suite, used to send emails, texts, and track opens and clicks. To keep an existing solution, DonorDock integrates with popular tools, so data stays synced and up to date.Screenshot of DonorDock's contact, gift, and activities tracking. Information can be shared out to a team.Screenshot of reports that can be run in seconds, and customized to give exactly the desired information.Product screenshotProduct screenshotProduct screenshot