Doxo vs. Fidesic

My experience with Fidesic has been wonderful and it has helped to streamline our payables. We've been able to give our operations teams access in order for them to review their invoices instead of coming to the AP team to do the research.

Incentivized

• OCR or Optical Character Recognition works better than anywhere else we have tried.
• Support is always available through chat or email and their support team is very responsive.
• Ease of access and use since the program is web-based.
• Easily integrates into our accounting software.
• Implementation was a dream and so easy.

Incentivized

• Would like to see ACH batches come across in the bank as separate transactions instead of one batch.
• Would like to be able to filter on multiple columns instead of just searching by one selection.
• Would like to be able to add our our ACH IDs vs having to submit them to be added.

Incentivized

PaperSave was a complete bust for us. Their OCR was terrible and never really worked. Their customer service was an abomination and we were hung up on by their trainer. GP just could not handle the volume of checks that we had and we were using a lot of MICR ink which became very expensive along with the amount of check stock we were using. Fidesic has streamlined all of that for us and allowed us to process bills and payments but not get bogged down in the stuffing of envelopes.

Incentivized

• We have been able to implement ACH which cuts the costs of sending out checks
• We have been able to send checks through them instead of stuffing 10k+ envelopes a month.
• Questions to our staff have been cut in half.

Incentivized