TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DupeCatcher

    Score8 out of 10
    N/ADupeCatcher is a free de-duplication tool from the maker of Cloudingo.N/A
    Pricing
    DupeCatcher
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    DupeCatcher
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    DupeCatcher
    Considered Both Products
    Symphonic Source
    Chose DupeCatcher
    We had DupeCatcher first, but did demo a few other similar products and decided to go with a different product due to the fact that they had a lot more features, customization, and excellent customer service.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    DupeCatcher
    Likelihood to Recommend
    8.0
    (1 ratings)
    User Testimonials
    DupeCatcher
    Likelihood to Recommend
    Symphonic Source
    If you often get lead lists for import, large databases, a lot of users manipulating data regularly, then this is very necessary. Otherwise, I wouldn't see a huge need. I will say that we have found more cost effective apps that have a little more what we need as far as customization and more features.
    Incentivized
    Read full review
    Pros
    Symphonic Source
    • User friendly & easy to navigate. I don't have a lot of time to learn brand new processes, so the ease of dupecatcher saved me a lot of time that I would normally spend hours doing manual work, merging duplicates.
    • "Ignore" some apps don't allow you to ignore dupes, as some may know this is absolutely necessary sometimes.
    • Alerts that notify SF users when they are creating duplicates.
    Incentivized
    Read full review
    Cons
    Symphonic Source
    • While it is user friendly, the interface could use a facelift. Very old school looking.
    • Sometimes it will flag false duplicate results.
    • Mass delete option is not available, and would be very useful.
    Incentivized
    Read full review
    Alternatives Considered
    Symphonic Source
    We had DupeCatcher first, but did demo a few other similar products and decided to go with a different product due to the fact that they had a lot more features, customization, and excellent customer service.
    Incentivized
    Read full review
    Return on Investment
    Symphonic Source
    • Any tool that can catch duplicates is something almost any CRM using company needs. So obviously this will always have a positive impact on a company.
    • I wouldn't say we had a negative impact but we were able to find tools that did what DupeCatcher does and them some with a higher price tag, but you get a lot more features, and in my opinion what you would want/need/expect out of a dupe catcher.
    Incentivized
    Read full review
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