Good product for a targeted issue, do not expect more.
June 23, 2021
Good product for a targeted issue, do not expect more.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with DupeCatcher
I am the only user and it is used in only my department. I am responsible for lead acquisition and imports.
- User friendly & easy to navigate. I don't have a lot of time to learn brand new processes, so the ease of dupecatcher saved me a lot of time that I would normally spend hours doing manual work, merging duplicates.
- "Ignore" some apps don't allow you to ignore dupes, as some may know this is absolutely necessary sometimes.
- Alerts that notify SF users when they are creating duplicates.
- While it is user friendly, the interface could use a facelift. Very old school looking.
- Sometimes it will flag false duplicate results.
- Mass delete option is not available, and would be very useful.
- Catching dupes on import.
- Flagging duplicates for users on their end.
- Any tool that can catch duplicates is something almost any CRM using company needs. So obviously this will always have a positive impact on a company.
- I wouldn't say we had a negative impact but we were able to find tools that did what DupeCatcher does and them some with a higher price tag, but you get a lot more features, and in my opinion what you would want/need/expect out of a dupe catcher.
We had DupeCatcher first, but did demo a few other similar products and decided to go with a different product due to the fact that they had a lot more features, customization, and excellent customer service.
Do you think DupeCatcher delivers good value for the price?
No
Are you happy with DupeCatcher's feature set?
No
Did DupeCatcher live up to sales and marketing promises?
Yes
Did implementation of DupeCatcher go as expected?
Yes
Would you buy DupeCatcher again?
No