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eAssistance Pro (discontinued) vs. REVE Chat

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eAssistance Pro (discontinued)

    Score8.2 out of 10
    N/AeAssistance Pro was a Live Chat Software for websites that provides unlimited live chat support to online customers. It allows organizations to get connected with their visitors, resolve their queries and offer them instant support. The product has been discontinued.

    $7

    per month

    REVE Chat

    Score10 out of 10
    N/AREVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto…

    $12

    per license per month

    Pricing
    eAssistance Pro (discontinued)REVE Chat
    Editions & Modules
    No answers on this topic
    Standard
    $12
    per license per month
    Advanced
    $20
    per license per month
    Offerings
    Pricing Offerings
    eAssistance Pro (discontinued)REVE Chat
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$12 per license per month
    Additional Details——
    More Pricing Information
    Best Alternatives
    eAssistance Pro (discontinued)REVE Chat
    Small Businesses
    Olark
    Score10 out of 10
    Olark
    Score10 out of 10
    Medium-sized Companies
    Zoho SalesIQ
    Score9.7 out of 10
    Zoho SalesIQ
    Score9.7 out of 10
    Enterprises
    Genesys DX (discontinued)
    Score10 out of 10
    Genesys DX (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eAssistance Pro (discontinued)REVE Chat
    Likelihood to Recommend
    8.2
    (1 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    eAssistance Pro (discontinued)REVE Chat
    Likelihood to Recommend
    Discontinued Products
    It is fast and secure.
    Read full review
    REVE Systems
    The REVE Chat always help me in taking care of the report and analytics. The report of visitor analytics can be viewed on hourly, daily, weekly, monthly and yearly format. This makes my work easy at my office. In the chat history option I was able to download the conversation of my clients which helped me maintaining the archive section.
    Read full review
    Pros
    Discontinued Products
    • It is fully customizable, secure and easy to integrate
    • It is the most user friendly live chat solution
    • You can track Geo-location, IP address, and much more information about your website visitor
    • It will help you to analyze your website traffic
    • I have also integrated this software on my Facebook fan page
    Read full review
    REVE Systems
    • FAQ Builder is the best feature. It helped me in replying to common customer queries.
    • If the bot is not able to solve the customer's problem then it can be switched to live chat support. It makes my work easy.
    • Support of omni channel is the best. I am able to dandle different social media accounts at one platform.
    Read full review
    Cons
    Discontinued Products
    No answers on this topic
    REVE Systems
    • There's nothing that can be improved in my opinion.
    • Every feature works well in REVE Chat and works without any difficulty.
    • It's user interface is easy to use.
    Read full review
    Likelihood to Renew
    Discontinued Products
    I am still using this comfortably on my website, so I do not need any other software.
    Read full review
    REVE Systems
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    No that is the first live chat software I am using on my website
    Read full review
    REVE Systems
    One of the main reason for switch to REVE Chat was the user friendly interface. It is very easy to use and understand. REVE Chat is all-in-one platform for live chat Support. Better customisable option was one of the reason for switch. Omni channel is the best. I am about to operate WhatsApp, Messenger chats through REVE Chat platform.
    Read full review
    Return on Investment
    Discontinued Products
    • It will definitely increase sales
    • It saves time and money as one person can team to handle multiple queries
    Read full review
    REVE Systems
    • My productivity at my office has increased after using REVE chat.
    • My overall experience with REVE Chat is positive.
    • REVE Chat's chatbot is the best feature. Chatbot has helped with reducing man power at office. Chatbot does all the work.
    Read full review
    ScreenShots

    REVE Chat Screenshots

    Product screenshotProduct screenshotScreenshot of REVE Chat DashboardScreenshot of Live Chat WindowScreenshot of Visitor AnalyticsScreenshot of Live Chat Window Customization