REVE Chat is the best Livechat platform
December 08, 2022

REVE Chat is the best Livechat platform

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with REVE Chat

REVE chat is great platform for AI chatbot support. I use it in my office for omni channel support. I use it to manage the WhatsApp, Telegram, Viber and Messenger account chats. Bot building for live chats has never been easy before using REVE Chat. I didn't even require coding knowledge to build chatbot.

Pros

  • FAQ Builder is the best feature. It helped me in replying to common customer queries.
  • If the bot is not able to solve the customer's problem then it can be switched to live chat support. It makes my work easy.
  • Support of omni channel is the best. I am able to dandle different social media accounts at one platform.

Cons

  • There's nothing that can be improved in my opinion.
  • Every feature works well in REVE Chat and works without any difficulty.
  • It's user interface is easy to use.
  • The chatbot support
  • Omni channel support
  • Customisation options
  • My productivity at my office has increased after using REVE chat.
  • My overall experience with REVE Chat is positive.
  • REVE Chat's chatbot is the best feature. Chatbot has helped with reducing man power at office. Chatbot does all the work.
One of the main reason for switch to REVE Chat was the user friendly interface. It is very easy to use and understand. REVE Chat is all-in-one platform for live chat Support. Better customisable option was one of the reason for switch. Omni channel is the best. I am about to operate WhatsApp, Messenger chats through REVE Chat platform.

Do you think REVE Chat delivers good value for the price?

Yes

Are you happy with REVE Chat's feature set?

Yes

Did REVE Chat live up to sales and marketing promises?

Yes

Did implementation of REVE Chat go as expected?

Yes

Would you buy REVE Chat again?

Yes

The REVE Chat always help me in taking care of the report and analytics. The report of visitor analytics can be viewed on hourly, daily, weekly, monthly and yearly format. This makes my work easy at my office. In the chat history option I was able to download the conversation of my clients which helped me maintaining the archive section.

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