TrustRadius: an HG Insights company

eAssistance Pro (discontinued) vs. Tessian Cloud Email Security Platform

Save this comparison

Save this comparison

eAssistance Pro (discontinued)

1 Reviews and Ratings

Tessian Cloud Email Security Platform

10 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eAssistance Pro (discontinued)

    Score8.2 out of 10
    		N/AeAssistance Pro was a Live Chat Software for websites that provides unlimited live chat support to online customers. It allows organizations to get connected with their visitors, resolve their queries and offer them instant support. The product has been discontinued.

    $7

    per month

    Tessian Cloud Email Security Platform

    Score9.4 out of 10
    		N/ATessian Defender automatically prevents business email compromise, spear phishing, account takeover (ATO), and other targeted email attacks. Powered by Tessian’s proprietary Human Layer Security Engine, Defender analyses millions of data points for every inbound email and detects anomalies that indicate security threats. Tessian Defender captures attacks that evade secure email gateways and legacy security controls. These include zero-payload attacks that include no URL or attachment,…N/A
    Pricing
    eAssistance Pro (discontinued)Tessian Cloud Email Security Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    eAssistance Pro (discontinued)Tessian Cloud Email Security Platform
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    eAssistance Pro (discontinued)Tessian Cloud Email Security Platform
    Secure Email Gateway
    Comparison of Secure Email Gateway features of eAssistance Pro (discontinued) and Tessian Cloud Email Security Platform
    Feature
    eAssistance Pro (discontinued)
    -
    Ratings
    Tessian Cloud Email Security Platform
    6.1
    2 Ratings
    32% below category average
    Anti-malware00 Ratings6.62 Ratings
    Customizability00 Ratings5.42 Ratings
    Data Loss Protection00 Ratings6.62 Ratings
    Threat Detection00 Ratings7.12 Ratings
    Sandboxing00 Ratings6.02 Ratings
    End-to-End Encryption00 Ratings4.51 Ratings
    Management Tools00 Ratings6.62 Ratings
    Best Alternatives
    eAssistance Pro (discontinued)Tessian Cloud Email Security Platform
    Small Businesses
    Olark
    Score10 out of 10
    Sophos Email
    Score8.9 out of 10
    Medium-sized Companies
    Zoho SalesIQ
    Score9.7 out of 10
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Enterprises
    Genesys DX (discontinued)
    Score10 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eAssistance Pro (discontinued)Tessian Cloud Email Security Platform
    Likelihood to Recommend
    8.2
    (1 ratings)
    8.5
    (3 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    6.6
    (2 ratings)
    User Testimonials
    eAssistance Pro (discontinued)Tessian Cloud Email Security Platform
    Likelihood to Recommend
    Discontinued Products
    It is fast and secure.
    John Davison
    Marketing manager
    Read full review
    Tessian Limited
    Tessian Cloud Email Security is well suited for anyone that can afford it. Email is the gateway for the bad guys and having as much security and protection as possible is critical
    Incentivized
    Verified User
    Read full review
    Pros
    Discontinued Products
    • It is fully customizable, secure and easy to integrate
    • It is the most user friendly live chat solution
    • You can track Geo-location, IP address, and much more information about your website visitor
    • It will help you to analyze your website traffic
    • I have also integrated this software on my Facebook fan page
    John Davison
    Marketing manager
    Read full review
    Tessian Limited
    • simplicity
    • plug-and-play
    • low-hassle
    Incentivized
    Verified User
    Read full review
    Cons
    Discontinued Products
    No answers on this topic
    Tessian Limited
    • The Outlook Add-In broke several systems during use.
    • There are many changes to the account reps and engineers assigned to us. As a result, we lost touch with Tessian.
    • Lack of knowledge and help from Support during times when the Add-In was disrupting users.
    Verified User
    Read full review
    Likelihood to Renew
    Discontinued Products
    I am still using this comfortably on my website, so I do not need any other software.
    John Davison
    Marketing manager
    Read full review
    Tessian Limited
    No answers on this topic
    Usability
    Discontinued Products
    No answers on this topic
    Tessian Limited
    Pretty straight forward for the users and admins. Some terminology takes a little time to learn for the admin, functionally seems rock solid.
    Incentivized
    Verified User
    Read full review
    Alternatives Considered
    Discontinued Products
    No that is the first live chat software I am using on my website
    John Davison
    Marketing manager
    Read full review
    Tessian Limited
    Egress is a very capable product, likely on-par with Tessian as a fraction of the cost. I will be giving them a deep review this year
    Incentivized
    Verified User
    Read full review
    Return on Investment
    Discontinued Products
    • It will definitely increase sales
    • It saves time and money as one person can team to handle multiple queries
    John Davison
    Marketing manager
    Read full review
    Tessian Limited
    • provides additional email security protections for inbound and outbound
    • Helps prevent the mis-direction of outbound email
    Incentivized
    Verified User
    Read full review
    ScreenShots