Item: Tessian Cloud Email Security Platform
Rating: 3
Author: Verified User

Overall Satisfaction with Tessian Cloud Email Security Platform

Use Cases and Deployment Scope

Tessian was put in place to better assist users with avoiding account compromises and reduce our security exposure through email. Tessian was used across the organization for every user.

Pros and Cons

Pros

Clear alerts within emails to provide context to emails.
Fairly easy to deploy across the organization.

Cons

The Outlook Add-In broke several systems during use.
There are many changes to the account reps and engineers assigned to us. As a result, we lost touch with Tessian.
Lack of knowledge and help from Support during times when the Add-In was disrupting users.

Return on Investment

Early ROI due to users having more information about potential scams.

It is fairly easy to deploy and utilize. However, the issues caused by the program were difficult to fix, and over time, it simply became easier to remove the program than continue to troubleshoot it.

Key Insights

Do you think Tessian Cloud Email Security Platform delivers good value for the price?

Are you happy with Tessian Cloud Email Security Platform's feature set?

Did Tessian Cloud Email Security Platform live up to sales and marketing promises?

Did implementation of Tessian Cloud Email Security Platform go as expected?

Yes

Would you buy Tessian Cloud Email Security Platform again?

Likelihood to Recommend

While we saw some benefit from Tessian early on, it quickly became apparent that it was unnecessary. This was exacerbated by issues the program caused our Outlook clients, who felt we did not get the attention and assistance required to continue using Tessian in our environment.

Tessian Cloud Email Security Platform Feature Ratings

Comments

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A Good Start But....