TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Eber

    N/A
    Small Businesses (1-50 employees)
    Eber is a Loyalty Marketing Platform that enables businesses to build loyalty programs that connect and retain their customers. Eber provides a suite of ready-to-use solutions for brands to start engaging customers, drive repeat sales, and build a bigger loyalty customer base. It includes more than 50 integrations with either a shopping cart, POS, and payment gateway. Loyalty made simple: For retailers, F&B, hotels or e-commerce For…

    $828

    per year per store or per 5000 contacts

    TINT

    Score3.6 out of 10
    N/ATINT is an enterprise User Generated Content platform boasting users among 5,000 brands around the world to incorporate authentic user content, engage consumers, convert sales, and inspire action across every customer touch point. The platform is used to find, filter, curate, obtain legal rights, and display user generated content (UGC) on websites, digital screens, at events, social commerce, in emails, and ads.N/A
    Pricing
    EberTINT
    Editions & Modules
    Lite
    $69
    per month (billed annually)
    Standard
    $299
    per month (billed annually)
    Scale
    $999
    per month (billed annually)
    Enterprise
    $3500
    per month (billed annually)
    No answers on this topic
    Offerings
    Pricing Offerings
    EberTINT
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    EberTINT
    Small Businesses
    Growave
    Score9.7 out of 10
    PromoRepublic
    Score7.4 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EberTINT
    Likelihood to Recommend
    -
    (0 ratings)
    3.0
    (1 ratings)
    User Testimonials
    EberTINT
    Likelihood to Recommend
    Ebertech Sdn Bhd
    No answers on this topic
    TINT
    [Tint should] Improve response times in between initial quotes and questions to same-day support as promised. Overall, for our limited needs for a social media at hosted conference, it suited our needs, but would not have paid extra for customer support - you will be on your own for this one. Customer support was factored into cost, which is why it is difficult to recommend TINT.
    Read full review
    Pros
    Ebertech Sdn Bhd
    No answers on this topic
    TINT
    • The social media wall became an instant hit at our conference.
    • The social media wall customization was excellent in terms of branding and customizations.
    Read full review
    Cons
    Ebertech Sdn Bhd
    No answers on this topic
    TINT
    • Customer service: it took 10 business days to get initial questions answered from our sales contact, Matt. After we purchased the mid-grade package that came with prioritized email responses, it took 4 hours to respond to an emergency issue. We were never informed that our LinkedIn accounts would not be compatible with the Tint platform, which is significant is this is one of your main sources for content generation. After being able to jump on to a call with Alex and Customer Success in the middle of a crazy busy conference, we were promised a follow-up call to see what could be done about billing. 2 emails later and no response. I just received responses to some tickets 30+ days after event ended. Do not pay for the mid-grade package. Your emails will not be prioritized. Be sure to double check that all social media platforms you intend to use are functioning with platform before purchasing.
    • The auto scroll feature is a bit abrupt in transitions and would advise smoother visual when sliding between social media posts.
    • Better improvement on duplicate posts and pictures - many still made it through filter and generated repetitive content.
    Read full review
    Alternatives Considered
    Ebertech Sdn Bhd
    No answers on this topic
    TINT
    I chose Tint because of the ability to customize and better brand for social media wall engagement. And for promised customer support, which ultimately Tint lacks. I'm a nice guy and I also believe in holding companies accountable to the high standards that are promised.
    Read full review
    Return on Investment
    Ebertech Sdn Bhd
    No answers on this topic
    TINT
    • Increased social media engagement at event
    • Increased online engagement for event
    • Increased brand awareness
    Read full review
    ScreenShots

    Eber Screenshots

    Screenshot of the workflow to create automated messages based on specific member events or criteria.
• Event-based triggers: Activate messages for occasions like birthdays, anniversaries, or periods of inactivity
• Send automated messages via Email or SMS
• Customise personalized messages from existing templates for different triggers and member segmentsScreenshot of the centralized member data used to manage and execute multi-channel marketing campaigns. 
•  Access and utilize member information without importing or exporting lists
•  Send communications via Email, SMS, and Direct Messaging
•  Segment audiences and schedule automated campaigns based on member data and behaviorsScreenshot of the creation of a customisable points-based reward system
•  Set custom point values and earning rules for various customer actions.
•  Define flexible redemption options, and set bonus points for specific purchase actions.
•  Track point balances and history for each customer in real-time
•  Automate point expiration and bonus point campaigns.Screenshot of the interface to setup rewards for different channels, control availability, and automate personalized offers.
•  Customizable reward settings: Choose between in-store or online redemption, set quantity limits, create time-limited offers, and include partner outlets
•  Automated lifecycle rewards: Deploy rule-based personalized incentives for key member milestones (e.g., Welcome, Birthday, Anniversary)
•  Omnichannel redemption infrastructure: Enable seamless transactions via Eber website Widget, Member Web App, physical POS systems, and e-commerce platformsScreenshot of engaging game-like elements that can be added to a program.
•  Choose from a variety of games to run in loyalty programs
•  Set up various challenges such as quizzes, check-ins, and purchase targets
•  Connect gamification activities directly to points or rewards system