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Catalyst, by EBM Software vs. Hearsay, now part of Yext

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Catalyst, by EBM Software

    Score7.8 out of 10
    N/ACatalyst from EBM Software in Minneapolis is a cloud-based business performance application suite, designed to provide an environment and workflow for understanding business profitability.N/A

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
    Pricing
    Catalyst, by EBM SoftwareHearsay, now part of Yext
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Catalyst, by EBM SoftwareHearsay, now part of Yext
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsFlexible and tiered pricing structures available - monthly, 1-3-5- contracts, and more—
    More Pricing Information
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    Catalyst, by EBM SoftwareHearsay, now part of Yext
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    Score8.5 out of 10
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    User Ratings
    Catalyst, by EBM SoftwareHearsay, now part of Yext
    Likelihood to Recommend
    7.9
    (2 ratings)
    9.0
    (1 ratings)
    Usability
    8.8
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.8
    (2 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Catalyst, by EBM SoftwareHearsay, now part of Yext
    Likelihood to Recommend
    EBM Software
    [Catalyst, by EBM Software] is well suited to track invoices from vendors to get them paid on time to avoid late fees. [Catalyst, by EBM Software] is less appropriate when paying vendor because that is not a function they currently have. If the system was an all in one system that could track and pay your invoices it would be an amazing software.
    Incentivized
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    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    Pros
    EBM Software
    • The GUI is easy to navigate on the iPad mini, which we use for charting.
    • The options are simple so there is very little room for mistakes.
    • Charting is easy and the setup allows for necessary fields that must be completed so charting stays uniform.
    Incentivized
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    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
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    Cons
    EBM Software
    • The browser closes unexpectedly at times when refreshing the page and you get logged out
    • The incorrect vendor is chosen by Catalyst a few times
    • The Catalyst file is occasionally not placed on time in the folder
    Incentivized
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    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
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    Usability
    EBM Software
    Well.... when it works... it's good. When it doesn't it is very frustrating for our staff.
    Incentivized
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    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    Support Rating
    EBM Software
    The support for Catalyst is great and they are usually within the 48 hour response time. There could be a little quicker upload time for invoices that are submitted. They usually show up until the next day on the system and sometimes gives us a stress on time. Overall, the support is quite good
    Incentivized
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    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
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    Alternatives Considered
    EBM Software
    [Catalyst, by EBM Software] is a very easy system to use and is very user friendly. It gives you different ways of researching an invoice and not just one. Catalyst also helps to allow us to research an invoice within seconds and eliminates a lengthy and confusing process. It is a great software for first time users to learn quickly and efficiently.
    Incentivized
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    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    Return on Investment
    EBM Software
    • Catalyst is better than pencil and paper data analysis. But the app can be very frustrating when it's not working the way it did last week.
    • The GUI is very simple. Sometimes too simple, like there is no way to go back in and edit SOAP note options.
    • New feature roll-outs are mandatory. I understand that no one would opt in to being the guinea pig, but it would be nice if you weren't the first user to try it.
    • The integration with billing software has streamlined the billing notes and saved us money over having two separate systems.
    Incentivized
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    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
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    ScreenShots