EclecticIQ Platform vs. Splunk SOAR

ElecticIQ has an architecture where it usually needs decent computing power within the organisation. The central console along with the ELK servers and PostgreSQL sever needs their own space in a distributed setup. This could be a little too expensive for small-scale organisations. But for the organizations having mid to large-scale networks. EIQ is a decent solution to serve the purpose.

Incentivized

Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.

Incentivized

• Effective correlation of IOCs
• Averaging out the Confidence Score based on different intel sources.
• Serves as an excellent liaison points between the Intels and SIEM/SOAR stack.

Incentivized

• Its security orchestration and integration capability that supports multiple tools.
• Easy coding that automates our security actions.
• Enables us to easily collaborate and respond to security issues faster.
• Splunk SOAR is a flexible product that is easy to deploy.
• Efficient tracking and monitoring capability.
• Excellent real-time reporting functionality.

Incentivized

• Misses on a global search bar which can directly gives out the result like VirusTotal.
• The GUI could be more friendlier. Too many filters and graphs may overwhlem the user sometimes.
• The ElasticSearch(searching for IOC in the in-house EIQ database) is a little slow compared to its counterparts.

Incentivized

• A lack of instruction It can be difficult to contact the support staff. Limited experience from current users.
• It takes some effort to set up and learn new technology at first. More assistance is required from the support staff. The product's price needs to go down.
• Cost of the larger version.

Incentivized

As we already have a lot of clients being catered with Splunk SOAR and because Splunk SOAR is robust and efficient, we are already using it, and we have understood the product to a certain extent, I feel we are personally more enticed to use and scale it to a lot of business.

Incentivized

Honestly, it's a bit of a love-hate thing. On one hand it's insanely powerful but on the other, the workflows can be a real headache. You need multiple hours to get comfortable with it.

We are able to automate almost every one of our use cases, even our threat-hunting, and threat intel procedures. We have 20+ playbooks and cover almost everything, even searching logs into Splunk, looking into TIP and external systems, enrichment, and collecting evidence for analysts; it can perform concurrent playbooks running.

Incentivized

Splunk Support is always great! In addition the Community is very efficient and active.

Incentivized

I never followed an in-person training, I gave my evaluation based on the online training

Incentivized

I followed training for Phantom admins and it opened a world for me

Incentivized

I already said that the main key insight is the knowledge of Phantom, so a detailed training for all the people involeved.

Incentivized

The most important feature of EclecticIQ which gives it an edge compared to other TIPs is that it performs segregation of IOCs based on the relevance of it and the links that IOCs might have which other adversaries. The graphical format mapping where the user can easily figure out how the IOCs have connections to different binaries is another advantage. One can set the half-life time for an IOC which will reduce the confidence score as per one's need.

Incentivized

Splunk Phantom integrates well with Splunk ES and has many integrations. One thing that I liked about XSOAR as compared to Phantom is that it has an "app-store" where you can download not only app integrations (similar to Phantom) but Playbooks and dashboards as well.

Incentivized

me and the customers I encountered found it flexible and scalable

Incentivized

• Positive: Effective usage of all the premium Intels in a uniform fashion. No need to log in to each tool time and again.
• Positive: SOC Analysts spends lesser time on the internet and the analysis for the IOCs with graphical format is fulfilled by EclecticIQ.
• Negative: Higher costs over the resource utilization in the initial setup.

Incentivized

• The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable
• Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task

Incentivized