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Splunk SOAR Robust and efficient.
September 12, 2023

Splunk SOAR Robust and efficient.

Gaurav S | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Splunk SOAR

We're using it for Automation to address different clients to help them reduce their working time on certain things, which helps them increase their efficiency and thereby help them meet the SLA. Splunk SOAR helps us with a lot of customization to include custom codes in the playbook, which is a deal breaker.
  • Playbook Design.
  • Robust and Speed.
  • Flexibility
  • Integration with On-Prem.
  • Access to more APIs in the apps section.
  • Improving API actions.
  • Achieveing SLA.
  • Saving Analysts time.
  • Automation.
Splunk SOAR performance is really good, but the key thing over here is developing an efficient playbook design that saves a lot of computational cycles on the system, which helps the playbook function in an efficient manner for the user who'll be working on its needs to understand the product and come up with efficient playbooks.

Do you think Splunk SOAR delivers good value for the price?

Yes

Are you happy with Splunk SOAR's feature set?

Yes

Did Splunk SOAR live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Splunk SOAR go as expected?

Yes

Would you buy Splunk SOAR again?

Yes

If anyone is from a consulting background catering to multiple clients they can monitor all the clients by developing certain custom playbook which helps them to keep track of all these clients, thereby helping the team to monitor without putting in a lot of effort But Splunk SOAR has to develop cross-platform capabilities.

Using Splunk SOAR

4 - We all work on Splunk SOAR as consultants to cater to different clients by developing playbooks that help any organization save time for the operation teams in order to perform certain tedious tasks, thereby achieving the SLA as per the SOW and helping the client and the service providers to benefit.
4 - There are certain technical skills what the users need to have expertise in couple of main things are the users need to be good in python to develop certain custom playbooks and need to have good security knowledge inoder to address certain security concerns which the client mught have to be notified.
  • API based alert enrichemnt.
  • Monitoring engagements.
  • Custom Playbooks.
  • Custom playbook.
  • Custom API
  • Custom API Actions.
  • Scaling to a lot of clients.
  • Developing a custom playbook.
  • Developing custom API.
As we already have a lot of clients being catered with Splunk SOAR and because Splunk SOAR is robust and efficient, we are already using it, and we have understood the product to a certain extent, I feel we are personally more enticed to use and scale it to a lot of business.