Ecomail vs. Manhattan Active® Customer Engagement

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ecomail
Score 10.0 out of 10
N/A
Ecomail is presented as a marketing platform for E-mailing, SMS, Facebook, Instagram and Messenger. It features: - email builder to create email templates - campaign editor - Facebook push campaigns to non-active email audiences - integration with Facebook custom audiences - A/B testing for subject, sender name and content - transactional emails - flexible drag and drop automation builder - discount coupons - RSS product feeds for easy product injection to your…N/A
Manhattan Active® Customer Engagement
Score 8.0 out of 10
N/A
A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
Pricing
EcomailManhattan Active® Customer Engagement
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EcomailManhattan Active® Customer Engagement
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
EcomailManhattan Active® Customer Engagement
Features
EcomailManhattan Active® Customer Engagement
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Ecomail
8.1
1 Ratings
2% above category average
Manhattan Active® Customer Engagement
-
Ratings
WYSIWYG email editor10.01 Ratings00 Ratings
Dynamic content7.01 Ratings00 Ratings
Ability to test dynamic content5.01 Ratings00 Ratings
A/B testing8.01 Ratings00 Ratings
Mobile optimization10.01 Ratings00 Ratings
Email deliverability reporting9.01 Ratings00 Ratings
List management8.01 Ratings00 Ratings
Triggered drip sequences8.01 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Ecomail
5.5
1 Ratings
33% below category average
Manhattan Active® Customer Engagement
-
Ratings
Dashboards3.01 Ratings00 Ratings
Standard reports8.01 Ratings00 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Ecomail
8.7
1 Ratings
8% above category average
Manhattan Active® Customer Engagement
-
Ratings
Link Tracking9.01 Ratings00 Ratings
Spam Testing7.01 Ratings00 Ratings
Email Previews10.01 Ratings00 Ratings
Best Alternatives
EcomailManhattan Active® Customer Engagement
Small Businesses
Vbout
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Score 9.9 out of 10
Simplify360
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Score 7.8 out of 10
Medium-sized Companies
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Enterprises
Emma by Marigold
Emma by Marigold
Score 9.3 out of 10
Verint Community
Verint Community
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EcomailManhattan Active® Customer Engagement
Likelihood to Recommend
10.0
(1 ratings)
8.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
EcomailManhattan Active® Customer Engagement
Likelihood to Recommend
Ecomail.app
If you are looking for a really simple to use and at the same time highly effective email marketing platform with email automation capabilities this is a really well-rounded choice if combined with other solutions. Pricing is really reasonable too.
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Manhattan Associates
The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
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Pros
Ecomail.app
  • Email marketing
  • Email marketing automation
  • Implementation & user interface
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Manhattan Associates
  • Permanently Adaptive.
  • Seamlessly Integrated.
  • Greater Visibility.
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Cons
Ecomail.app
  • Customer tracking
  • Banners & popups
  • Data analytics
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Manhattan Associates
  • User Interface.
  • Data Security.
  • API's
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Usability
Ecomail.app
I was able to learn to use it within days. I am also able to teach my clients to use the platform really quickly.
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Manhattan Associates
No answers on this topic
Alternatives Considered
Ecomail.app
SALESmanago overpromises and underdelivers. Bloomreach is a great platform, but not suitable for smaller clients because of the pricing. Ecomail delivers everything that they promise you and they do it really well. In the field of marketing automation or email platforms, it is widespread that the solutions promise way too much and are not able to deliver (reliability, ease of use, functionality etc.)
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Manhattan Associates
Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
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Return on Investment
Ecomail.app
  • Great price compared to other solutions
  • Easy to learn to use
  • It works as described
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Manhattan Associates
  • Implementation of the whole supply chain and fulfilment.
  • Better Data Management.
  • Effective use of configurations.
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ScreenShots

Ecomail Screenshots

Screenshot of DashboardScreenshot of Campaign reportScreenshot of Automation builderScreenshot of Campaign wizardScreenshot of Template editorScreenshot of Contacts overview