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Ecomail vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ecomail

    Score10 out of 10
    N/AEcomail is presented as a marketing platform for E-mailing, SMS, Facebook, Instagram and Messenger. It features: - email builder to create email templates - campaign editor - Facebook push campaigns to non-active email audiences - integration with Facebook custom audiences - A/B testing for subject, sender name and content - transactional emails - flexible drag and drop automation builder - discount coupons - RSS product feeds for easy product injection to your…N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    EcomailManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EcomailManhattan Active Customer Engagement
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Features
    EcomailManhattan Active Customer Engagement
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Ecomail and Manhattan Active Customer Engagement
    Feature
    Ecomail
    8.1
    1 Ratings
    0% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    WYSIWYG email editor10.01 Ratings00 Ratings
    Dynamic content7.01 Ratings00 Ratings
    Ability to test dynamic content5.01 Ratings00 Ratings
    A/B testing8.01 Ratings00 Ratings
    Mobile optimization10.01 Ratings00 Ratings
    Email deliverability reporting9.01 Ratings00 Ratings
    List management8.01 Ratings00 Ratings
    Triggered drip sequences8.01 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Ecomail and Manhattan Active Customer Engagement
    Feature
    Ecomail
    5.5
    1 Ratings
    34% below category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Dashboards3.01 Ratings00 Ratings
    Standard reports8.01 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Ecomail and Manhattan Active Customer Engagement
    Feature
    Ecomail
    8.7
    1 Ratings
    6% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Link Tracking9.01 Ratings00 Ratings
    Spam Testing7.01 Ratings00 Ratings
    Email Previews10.01 Ratings00 Ratings
    Best Alternatives
    EcomailManhattan Active Customer Engagement
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EcomailManhattan Active Customer Engagement
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    EcomailManhattan Active Customer Engagement
    Likelihood to Recommend
    Ecomail.app
    If you are looking for a really simple to use and at the same time highly effective email marketing platform with email automation capabilities this is a really well-rounded choice if combined with other solutions. Pricing is really reasonable too.
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    Ecomail.app
    • Email marketing
    • Email marketing automation
    • Implementation & user interface
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    Ecomail.app
    • Customer tracking
    • Banners & popups
    • Data analytics
    Incentivized
    Read full review
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Usability
    Ecomail.app
    I was able to learn to use it within days. I am also able to teach my clients to use the platform really quickly.
    Incentivized
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    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    Ecomail.app
    SALESmanago overpromises and underdelivers. Bloomreach is a great platform, but not suitable for smaller clients because of the pricing. Ecomail delivers everything that they promise you and they do it really well. In the field of marketing automation or email platforms, it is widespread that the solutions promise way too much and are not able to deliver (reliability, ease of use, functionality etc.)
    Incentivized
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    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    Ecomail.app
    • Great price compared to other solutions
    • Easy to learn to use
    • It works as described
    Incentivized
    Read full review
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    ScreenShots

    Ecomail Screenshots

    Screenshot of DashboardScreenshot of Campaign reportScreenshot of Automation builderScreenshot of Campaign wizardScreenshot of Template editorScreenshot of Contacts overview