ecomdash vs. Fishbowl Inventory

It would be well suited for a business that is just starting out with inventory management and sells on multiple channels. They are a growing company that is constantly changing and making improvements. I don't think there is another competitor out there that can offer the same features at their price point. It may not be well suit for large organizations.

Incentivized

Fishbowl is well suited for warehouse operations because you can control, monitor, report or view the progress of materials all the way from purchasing and receiving to the shipment and tracking of products. It integrates with major carriers and with QuickBooks so it does offer a suite that can support the entire operation. It allows for workflow monitoring, so particular groups or products can be tracked.

Incentivized

• Multi-channel inventory sync: automatic depletion and restoration of inventory with sales and refunds, syncing back to all your channels.
• Sales order and purchase order management: keep track of things you buy and sell while simultaneously keeping your inventory accurate.
• Custom upload and export formats: you can make ecomdash work with almost any platform by creating your own formats to upload or export your data.

Incentivized

• Inventory control - provides easy/accurate reports. Also, cycle counts can be done at any time. The warehouse team was easily trained.
• Sales Orders - Fishbowl allowed us to have the sales orders accessible to everyone and linked the customers' purchase order to the orders and work orders (within the system). It no longer needs to be manually linked.
• Custom reports - for a small fee we had reports customized specifically for our company.
• Link to Quickbooks - invoices generated directly after closure of sales order.

Incentivized

• User interface. The whole thing feels clunky.
• Knowledge-base. Their searchable knowledge base isn't really all that helpful. It feels like it was written as an afterthought.

Incentivized

• MRP
• BOM creation
• Unified interface

Incentivized

eComdash always answers our questions, and they have a call-back system to speak on the phone which is very convenient. The people there actually understand the complexities of the software and understand our problems when we explain them. Things get solved quickly and we feel like they care about the speed of the resolution.

Incentivized

Originally the support for Fishbowl was very poor. It was hard to get anyone to help. In the last 12 - 14 months, it has greatly improved and if it continues this way I would certainly rate it higher.

Incentivized

I have not had first hand experience with inventory management software like ecomdash.

Incentivized

Fishbowl is more useful than QuickBooks Manufacturing if you operate complex manufacturing with multiple multi layered BOMS

Incentivized

• Allowed us to keep inventory in sync across multiple platforms preventing overselling.
• Allowed us to sync inventory from multiple warehouses.

Incentivized

• Positive: Decreased time spent on copy/pasting in spreadsheets.
• Positive: Easier to analyze costs and guarantee efficiency.
• Negative: Time to get it up and running is really difficult to work with.

Incentivized