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EDB Postgres Advanced Server vs. Pega Customer Decision Hub

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EDB Postgres Advanced Server

    Score8 out of 10
    N/AThe EDB Postgres Advanced Server is an advanced deployment of the PostgreSQL relational database with greater features and Oracle compatibility, from EnterpriseDB headquartered in Bedford, Massachusetts.N/A

    Pega Customer Decision Hub

    Score7.4 out of 10
    N/APega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time.

    $97

    Per User Per Month

    Pricing
    EDB Postgres Advanced ServerPega Customer Decision Hub
    Editions & Modules
    No answers on this topic
    Case Management
    $97.00
    Per User Per Month
    Unified Messaging
    $145.00
    Per User Per Month
    Enterprise
    $165.00
    Per User Per Month
    Digital Customer Engagement
    $260.00
    Per User Per Month
    Offerings
    Pricing Offerings
    EDB Postgres Advanced ServerPega Customer Decision Hub
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    User Ratings
    EDB Postgres Advanced ServerPega Customer Decision Hub
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.3
    (9 ratings)
    User Testimonials
    EDB Postgres Advanced ServerPega Customer Decision Hub
    Likelihood to Recommend
    EnterpriseDB
    It's great if you are using or wish to use PostgreSQL and need the added performance optimization, security features and developer and DBA tools. If you need compatibility with Oracle it's a must-have. There are many developer features that greatly assist dev teams in integrating and implementing complex middleware. It's great for optimizing complex database queries as well as for scaling. I would recommend Postgres Plus Advanced Server for any software development team that is hitting the limit of what PostgreSQL is capable of and wants to improve performance, security, and gain extra developer tools.
    Incentivized
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    Pegasystems
    PRPC is a BPM and Case management suite from Pega Systems. Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product but is very difficult to learn. Even, if we go to Pegasystems for training, we have to work on a project at least for a year to have some confidence. Areas where it requires improvements: 1) One of the first things that client's IT department questions about is proprietary BLOB column in PRPC, for them, it is a disadvantage, but as we all know BLOB is what makes the highly complex data model of any BPM application fit inside to a common schema which eliminates the help of a DBA. 2) Another area of improvement is: when using the wizards to generate rules (such as the connector wizards) you have to be careful about the level of coupling between the work object's data model and the interface's data model. This can also create maintenance issues. 3) The complete Pega suite of products have a long time to develop and deploy and it can be easily done using other low-cost software.
    Incentivized
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    Pros
    EnterpriseDB
    • PPAS Oracle compatibility, especially the PL/SQL syntax, has made migrating database-tier code very simple. Most Oracle packages do not need to be changed at all and those that do are generally for simple reasons like a reserved word in PPAS that is allowed in Oracle.
    • PPAS xDB, the multi-master replication tool, is simple and - most important - does not break with network or other interruptions. We have been able to configure and forget, which our customers could never do with other multi-master tools.
    • Most people had no idea that PPAS and PostgreSQL have full CRUD support for JSON. They think you need a specialized product and/or that JSON is read-only. Every organization that I have worked with is evaluating adding JSON to their relational model.
    Incentivized
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    Pegasystems
    • Ability to design custom integrated campaigns
    • Analytics to provide key insights and ability to tune your campaign accordingly
    • Ability to design agent workflows
    Incentivized
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    Cons
    EnterpriseDB
    • Documentation is excellent but spread out across many resources and can take a while to wade through—would benefit from having more intro level, getting started guides for various languages.
    • Ruby support is excellent but more Ruby examples and beginner-level documentation would be nice.
    • It is sometimes hard to find a community of users on StackOverflow so a larger community, and a dedicated forum with active members to answer questions and work through issues would be nice.
    Incentivized
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    Pegasystems
    • Pega Customer Engagement Suite is ready to use out of the box with several features, but custom development is always needed.
    • Although new features can be quickly implemented, they have to go through a screening Business analysis process, QA screening and SCRUM based development.
    • Pega eliminates the need for custom code, but there are rare cases where an specific requirement has little to no support from Pega, and implementing custom code can break OOB functionality and make the system unstable.
    Incentivized
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    Alternatives Considered
    EnterpriseDB
    PPAS proved better for our customer's data-centric apps than Oracle in all but a few edge cases (encryption at rest and multi-TB database-tier backups) because it is simpler to install/maintain, runs nearly all Oracle-syntax SQL as well as ANSI SQL. PPAS has much more JSON capabilities (full CRUD vs. read-only in Oracle), simpler geospatial, simpler / more stable replication and datatypes that match developer expectations, such as BOOLEAN and ENUMs.
    Incentivized
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    Pegasystems
    I explained in detail in previous questions.
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    Return on Investment
    EnterpriseDB
    • Postgres Plus Advanced Server is quite complex and may take longer to implement certain things than simply using PostgreSQL depending on developer familiarity with the platform.
    • Getting up to speed can be daunting so again, there is an upfront cost in time spent learning the platform, besides the potential for extra time spent on a feature-by-feature basis.
    • The cost of Postgres Plus Advanced Server should be weighed against simply using PostgreSQL to decide which is the best solution for your business needs.
    Incentivized
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    Pegasystems
    • Cost savings on print marketing and email due to better targeting
    • More timely campaigns to reach customers at the right time
    Incentivized
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    ScreenShots

    Pega Customer Decision Hub Screenshots

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