Pega Customer Decision Hub Reviews
Pega Customer Decision Hub

Pega Customer Decision HubCompetitors and Alternatives

Most Commonly Comparedto Pega Customer Decision Hub

Best Pega Customer Decision Hub Alternatives for Small Businesses

Simplify360

Score 7.8 out of 10

Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries.

Higher Rated Features

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Popular Integrations

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Customer.io

Score 8.3 out of 10

Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year.

Higher Rated Features

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Popular Integrations

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Zoho SalesIQ

Score 8.4 out of 10

Zoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers:A detailed list of visitors sorted based on the criteria that matter to businessesA codeless website chatbot builder used to build a chatbot for websites without…

Higher Rated Features

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Popular Integrations

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Iterable

Score 8.5 out of 10
Learn More

Iterable is a growth marketing and user engagement platform. It is designed for B2C markets and supports all types of marketing campaigns (blast, lifecycle, transactional) across all messaging channels (email, web, mobile push notifications, SMS).

Higher Rated Features

  • Email & Online Marketing
  • Reporting & Analytics
  • Platform & Infrastructure

Popular Integrations

There is not enough information to display integrations.

Salesforce Sales Cloud

Score 8.4 out of 10
View Demo

Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AISales AnalyticsTeam Productivity Sales Performance Management Revenue Optimization Partner…

Higher Rated Features

  • Security
  • Customization
  • CRM Reporting & Analytics

Popular Integrations

There is not enough information to display integrations.

Zendesk Suite

Score 8.3 out of 10

The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk offers a full suite of products to meet customer…

Higher Rated Features

  • Incident and problem management
  • Self Help Community
  • Multi-Channel Help

Popular Integrations

There is not enough information to display integrations.

Zoho CRM Plus

Score 8.1 out of 10

Zoho Corporation offers Zoho CRM Plus, a customer experience management platform that features a virtual AI assistant, process automation and business rules engine, and customer behavior analytics.

Higher Rated Features

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Popular Integrations

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AppsFlyer

Score 7.9 out of 10

AppsFlyer helps brands make good choices for their business and their customers through innovative, privacy-preserving measurement, analytics, fraud protection, and engagement technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 8,000+ technology partners to create better, more meaningful customer relationships.

Higher Rated Features

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Popular Integrations

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Emarsys

Score 7.5 out of 10

Emarsys is a customer engagement platform that allows users to automate personalized campaigns across channels, based on each individual consumer’s behavior. The suite's capabilities include marketing automation, email marketing, customer engagement, customer intelligence and predictive recommendations. Emarsys is now part of SAP, since the December 2020 acquisition.

Higher Rated Features

  • Reporting & Analytics
  • Platform & Infrastructure
  • Email & Online Marketing

Popular Integrations

There is not enough information to display integrations.

Twilio

Score 7.4 out of 10
Interactive Demo

Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.

Higher Rated Features

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Popular Integrations

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Best Pega Customer Decision Hub Alternatives for Medium-sized Companies

Bright Pattern Contact Center

Score 10.0 out of 10
Learn More

Bright Pattern provides an AI-powered omnichannel contact center software. With the purpose of making customer service, sales, and marketing brighter and faster, Bright Pattern offers an advanced omnichannel cloud platform with embedded AI. Bright Pattern’s platform can be used on all digital channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also provides native omnichannel quality management, allowing companies to measure every interaction on every channel. The…

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • REST APIs

Popular Integrations

There is not enough information to display integrations.

Conversica

Score 9.5 out of 10

Conversica provides lead management software for marketing, inside sales and sales groups.

Higher Rated Features

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Popular Integrations

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Zoho SalesIQ

Score 8.4 out of 10

Zoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers:A detailed list of visitors sorted based on the criteria that matter to businessesA codeless website chatbot builder used to build a chatbot for websites without…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

SAP Service Cloud

Score 8.7 out of 10
Learn More

SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

CleverTap

Score 7.8 out of 10

CleverTap is a mobile marketing solution that helps marketers create differentiated customer engagement strategies that are designed to drive growth. The vendor’s value proposition is that thousands of brands continue to build valuable relationships with their customers using CleverTap’s Intelligent Mobile Marketing Platform, which provides actionable, real-time insights for building amazing customer experiences. According to the vendor, key features and business benefits include: Advanced…

Higher Rated Features

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Popular Integrations

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Salesforce Experience Cloud

Score 8.4 out of 10

Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and tasks. The updated…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Iterable

Score 8.5 out of 10
Learn More

Iterable is a growth marketing and user engagement platform. It is designed for B2C markets and supports all types of marketing campaigns (blast, lifecycle, transactional) across all messaging channels (email, web, mobile push notifications, SMS).

Higher Rated Features

  • Email & Online Marketing
  • Reporting & Analytics
  • Platform & Infrastructure

Popular Integrations

There is not enough information to display integrations.

Salesforce Sales Cloud

Score 8.4 out of 10
View Demo

Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AISales AnalyticsTeam Productivity Sales Performance Management Revenue Optimization Partner…

Higher Rated Features

  • Security
  • Customization
  • CRM Reporting & Analytics

Popular Integrations

There is not enough information to display integrations.

Zendesk Suite

Score 8.3 out of 10

The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk offers a full suite of products to meet customer…

Higher Rated Features

  • Incident and problem management
  • Self Help Community
  • Multi-Channel Help

Popular Integrations

There is not enough information to display integrations.

Braze

Score 8.8 out of 10
Contact Us

Braze is a customer engagement platform that enables relevant and memorable experiences between consumers and the brands they love. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Best Pega Customer Decision Hub Alternatives for Enterprises

Conversica

Score 9.5 out of 10

Conversica provides lead management software for marketing, inside sales and sales groups.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

SAP Service Cloud

Score 8.7 out of 10
Learn More

SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Pobuca

Score 8.7 out of 10

Pobuca Connect is a cloud app that turns multiple, overlapping and non-connected business contact lists into one unified company address book that’s easy to access from everywhere and ready to share with co-workers or business associates. It also includes the built-in Pobuca Bot, a virtual assistant to help keep business contacts up to date.

Higher Rated Features

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Popular Integrations

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Salesforce Experience Cloud

Score 8.4 out of 10

Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and tasks. The updated…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Iterable

Score 8.5 out of 10
Learn More

Iterable is a growth marketing and user engagement platform. It is designed for B2C markets and supports all types of marketing campaigns (blast, lifecycle, transactional) across all messaging channels (email, web, mobile push notifications, SMS).

Higher Rated Features

  • Email & Online Marketing
  • Reporting & Analytics
  • Platform & Infrastructure

Popular Integrations

There is not enough information to display integrations.

Salesforce Sales Cloud

Score 8.4 out of 10
View Demo

Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AISales AnalyticsTeam Productivity Sales Performance Management Revenue Optimization Partner…

Higher Rated Features

  • Security
  • Customization
  • CRM Reporting & Analytics

Popular Integrations

There is not enough information to display integrations.

Verint Community

Score 8.3 out of 10

Verint Community (Telligent) is a community and collaboration software platform developed by Telligent Systems and was first released in 2004. Telligent's focus was on offering a platform that can be integrated and extended, but this requires technical expertise. Verint acquired Telligent in 2015.

Higher Rated Features

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Popular Integrations

There is not enough information to display integrations.

Braze

Score 8.8 out of 10
Contact Us

Braze is a customer engagement platform that enables relevant and memorable experiences between consumers and the brands they love. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Five9

Score 8.2 out of 10

Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Predictive dialing

Popular Integrations

There is not enough information to display integrations.

Sprinklr Service

Score 8.0 out of 10

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and recommends the most relevant responses with AI to improve agent productivity and…

Higher Rated Features

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Popular Integrations

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