StreamShark Live Streaming Platform vs. Uplynk

For internal communications such as Town Halls, StreamShark is a perfect solution. StreamShark provides the necessary security needed for private companies as well as a tried and true viewing experience for the end user.

Uplynk is a really useful tool that i am glad our organization has access to. However i find that the steaming software struggles on days when there are many clips being created and this can create a backlog during crucial content posting times. I wish the software was a little more streamlined as well and able to handle multiple users at the same time.

Incentivized

• StreamShark has an excellent live support model, which gives us real-time support on live stream productions. Another feature we like is the Okta SSO integration. This makes it simple to manage access to the videos and streams.
• Our account manager, James Broberg, is an absolute pleasure to work with. He clearly has our goals in mind when he suggests the new features in our bi-weekly meeting.
• Additionally, the StreamShark support team, namely, Yudong, Robert, and Aakanksha drive our requests to completion in a timely manner.
• The look and feel of the GUI is user-friendly.

Incentivized

• We used Limelight Networks (LLNW) for content storage and reporting. They continued to update and improve the platform. Their customer communication approach had evolved over the years to become very good.
• We webcast live events throughout North America and abroad from multiple locations for multiple clients, simultaneously.
• We built applications on top of LLNW infrastructure.

Incentivized

• Channel support (see YouTube channels).
• More Webinar options, i.e. polls and attendance.
• Better reporting (see Zoom, i.e. advanced attendance logs, attention tracking).

• Streaming video issues
• Poor top image selection
• Easier to use timeline for clip navigation

Incentivized

The StreamShark Live Streaming Platform's easy-to-use. There are a few features that require learning, but this is expected.

Uplynk has improved greatly in the past year or so but still has some technical quirks that need to be worked out. i think with some improvements to speed and more stability in the program it could be an essential industry tool for our news station. Thank you for the improved performance to date.

Incentivized

The customer support from StreamShark is exceptional. Always very responsive and quick resolution which is often needed just before an event goes live.

I had been researching different virtual event s and streaming platforms and kept coming up against the same problems. They either couldn't be branded, the signup flow added friction and would have caused drop off, or quality of the stream was poor. It was also important that I was able to get data and analytics from the stream. This meant that embedded YT live was out of the question because embedded YT don't always count the views. StreamShark Live Streaming Platform allowed for a solve for all of these problems.

We have moved our live webcasting and archived hosting away from LLNW. There were some technical hurdles that we could not overcome, even with their technical support. For our business model, LLNW's fee structure was not competitive with others in their space.

We do appreciate them for trying though.

Incentivized

• This service has positively impacted the organization by allowing larger audiences to receive information and act on said information in a more timely manner. This equates to more productivity around the organization, as initiatives and objectives can be efficiently shared with remote attendees in all of our different office locations.

Incentivized

• We built our live and archived webcasting part of our business around the LLNW platform. We built a successful business with the assistance of their tools and network. Management is really working hard to ensure clients are happy and are being assisted by the organization.

Incentivized