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eG Enterprise vs. Symantec Server Management Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eG Enterprise

    Score9.1 out of 10
    N/AeG Enterprise is a converged application and infrastructure monitoring solution that enables organizations to ensure peak performance of their business-critical applications and IT services. The vendor’s value proposition is that with eG Enterprise, users can monitor every layer and every tier of the IT infrastructure and connect performance insights across applications, user experience, business transactions, databases, servers, hypervisors, virtual desktops, storage and network devices, and…N/A

    Symantec Server Management Suite

    Score7 out of 10
    N/AThe Symantec Server Management Suite is an option for automating the management of servers and deployments.N/A
    Pricing
    eG EnterpriseSymantec Server Management Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    eG EnterpriseSymantec Server Management Suite
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPlease contact info@eginnovations.com to learn more about pricing.—
    More Pricing Information
    Features
    eG EnterpriseSymantec Server Management Suite
    Application Performance Management
    Comparison of Application Performance Management features of eG Enterprise and Symantec Server Management Suite
    Feature
    eG Enterprise
    8.8
    2 Ratings
    11% above category average
    Symantec Server Management Suite
    -
    Ratings
    Application monitoring9.52 Ratings00 Ratings
    Database monitoring8.52 Ratings00 Ratings
    Threshold alerts8.52 Ratings00 Ratings
    Predictive capabilities8.02 Ratings00 Ratings
    Application performance management console8.02 Ratings00 Ratings
    Collaboration tools8.52 Ratings00 Ratings
    Out-of-the box templates to monitor applications9.02 Ratings00 Ratings
    Application dependency mapping and thresholding9.02 Ratings00 Ratings
    Virtualization monitoring10.02 Ratings00 Ratings
    Server availability and performance monitoring8.52 Ratings00 Ratings
    Server usage monitoring and capacity forecasting9.02 Ratings00 Ratings
    Best Alternatives
    eG EnterpriseSymantec Server Management Suite
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    SolarWinds AppOptics
    Score7.6 out of 10
    Icinga
    Score9 out of 10
    Enterprises
    Splunk AppDynamics
    Score8.5 out of 10
    HPE OneView
    Score6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eG EnterpriseSymantec Server Management Suite
    Likelihood to Recommend
    8.0
    (2 ratings)
    7.0
    (2 ratings)
    User Testimonials
    eG EnterpriseSymantec Server Management Suite
    Likelihood to Recommend
    eG Innovations
    Product is excellent for Technologies monitoring
    like Citrix, SAP, VMware, Oracle, Nutanix and 0365.
    Incentivized
    Read full review
    Broadcom
    The SMP suite is great at what it does, but it can be very complicated to learn how to get it to do what you want. It's a beast! However, when you learn how to the things you want to do, it comes as second nature and you complete them like they're supposed to be done that way. A lot of these things are done to be able to be completed a number of different ways. Take Patch Management, you can deploy patches automatically, via Jobs, or via the "Start Software Update Cycle Now" link in the SMP Agent!
    Incentivized
    Read full review
    Pros
    eG Innovations
    • Provides extensive visibility beyond the performance of apps and the entire infrastructure.
    • The excellent diagnostic capacities allow us to drill down issues and find their root cause.
    • Good APM capabilities.
    Incentivized
    Read full review
    Broadcom
    • Software deployment through policy
    • Engage with customers for feedback
    • Understands the future needs of customers
    Read full review
    Cons
    eG Innovations
    • eG Enterprise supports only traditional Deployment Architecture on Desktop, Windows server and Linux server
    • Could be Improve in Integration like accepting data from different monitoring tools and perform the data analytics like deduplication correlation etc…
    • I am sure the product is excellent for Technologies monitoring like Citrix, SAP, VMware, Oracle, Nutanix and 0365, Competitive licensing can defiantly give edge
    Incentivized
    Read full review
    Broadcom
    • The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together!
    • There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore...
    Incentivized
    Read full review
    Alternatives Considered
    eG Innovations
    Its Lacking Synthetic monitoring of VDI user
    transactions and also doesn’t comprehensively monitor the technologies like SharePoint, SAP, Exchange etc...
    Incentivized
    Read full review
    Broadcom
    The decision to use Symantec was not my own but I believe it competes well against other products such as SCCM offering more features.
    Read full review
    Return on Investment
    eG Innovations
    • Rapid and smooth trouble shooting for continued workflow.
    • The single pane of glass allows easy identification of problems across the entire framework.
    Incentivized
    Read full review
    Broadcom
    • Being able to report on the majority of things you want all from one interface, makes it really easy to get the results you want.
    • Because my employer didn't provide training, it took working with support, reading technical documentation, and just playing around on my own to learn how to do certain things.
    • I've had a lot of help from the SMP Support staff and they're great people and very helpful!
    Incentivized
    Read full review
    ScreenShots

    eG Enterprise Screenshots

    Screenshot of Real User Monitoring DashboardScreenshot of Transaction Flow Map - Business Transaction TracingScreenshot of Built-in Application Monitoring Dashboards with Code-Level VisibilityScreenshot of Automated Infrastructure Dependency Mapping and Root Cause DiagnosisScreenshot of Self-Learning Automatic Baseline ThresholdsScreenshot of Out-of-the-Box Reports for Historical Performance Analysis, Capacity Forecasting and Right-Sizing