TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ekso

    Score10 out of 10
    N/ACountersoft, the team behind the Gemini ALM and bug tracking tool, is becoming Ekso. The company's products focus on IT help desk, bug tracking, test management, and general ALM functionality.

    $10

    Per User Per Month

    OpenBOM

    Score9 out of 10
    N/AOpenBOM is a digital network-based platform that manages Product data and connects manufacturers and their supply networks from the company of the same name in Boston. OpenBOM enables users to share and collaborate data using online Bill of Materials from initial design through all stages of engineering, manufacturing, and supply chain.

    $25

    per month

    Pricing
    EksoOpenBOM
    Editions & Modules
    Gemini Express
    $10.00
    Per User Per Month
    Gemini Enterprise
    $850.00
    Per 10 Users Per Month
    Professional User
    $25.00
    per month
    Professional Team
    $175.00
    per month
    Company
    $375.00
    per month
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    EksoOpenBOM
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    EksoOpenBOM
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    Score2 out of 10
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    IBM Engineering Lifecycle Management
    Score5 out of 10
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    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EksoOpenBOM
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.6
    (3 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    EksoOpenBOM
    Likelihood to Recommend
    CounterSoft
    Gemini is well suited to help track issues and change requests, projects, bugs, time logs, etc. It is less appropriate for reporting needs or general office management needs.
    Read full review
    OpenBOM
    OpenBOM is well suited for users who require the ability to have a "structured sandbox" when it comes to part, BOM, and vendor management. By having this structure, it allows for consistent capturing of key information, in a structured way, while also being dynamic where approved users can modify the information without too much overhead. We're using it for a medical device.
    Incentivized
    Read full review
    Pros
    CounterSoft
    • Gemini offers flexible framework that allowed IT to build a workflow based process. IT change requests were divided into several buckets: New Change Requests group for business units to submit requests for enhancements and new project ideas, Pending Change Requests for approved projects that are waiting for IT resources, Application Development where we track active projects, Defect Tracking where bugs are tracked during testing and finally Release Management where requests for deployment are tracked.
    • Gemini allows to create custom fields and add them to View, Edit and Add screens. This flexible model allowed us to track additional information on the project such as IT Point of Contact, System Name, Team Name, Testing dates, etc.
    • Gemini has flexible email notification model that allows to keep business customers informed on the project progress. Whenever comment is added by project manager email alerts goes out anyone that is set to watch project progress.
    Read full review
    OpenBOM
    • E-BOM management with an intuitive interface.
    • Import/export from/to popular systems.
    Incentivized
    Read full review
    Cons
    CounterSoft
    • It would be useful for Gemini to offer a mobile-friendly version.
    • It would be helpful for Gemini to provide more granular control over email notification options. Currently, we cannot turn off update type emails
    • Gemini could improve homepage design to provide a dashboard for all projects in the system.
    Read full review
    OpenBOM
    • Consistent log-off/ log-ins required (despite saying stay logged in)
    • Default "custom use" of fields (vs. requiring the user to check this each time a new parameter is selected).
    Incentivized
    Read full review
    Likelihood to Renew
    CounterSoft
    Gemini's development team continues to improve the product and provides a comprehensive roadmap of upcoming features that makes you want to upgrade as soon as a new version comes out.
    Read full review
    OpenBOM
    No answers on this topic
    Alternatives Considered
    CounterSoft
    Gemini is more cost-effective than Project Server. It is easy to configure and easy to use
    Read full review
    OpenBOM
    -We selected for ease of use and ease of implementation -We wanted to keep our overhead low -We wanted to track some inventory and this was helpful for that in a lightweight manner
    Incentivized
    Read full review
    Return on Investment
    CounterSoft
    • Gemini helped consolidate and centralize projects tracking and status reporting
    • Gemini helped improve defects tracking and reporting
    • Gemini helped streamline release process management, eliminated approval paperwork by allowing ot use comments as electronic signatures.
    Read full review
    OpenBOM
    • We are yet to establish the ROI at a given subscription tier and compare it to other similar-priced solutions.
    Incentivized
    Read full review
    ScreenShots