Countersoft, the team behind the Gemini ALM and bug tracking tool, is becoming Ekso. The company's products focus on IT help desk, bug tracking, test management, and general ALM functionality.
$10
Per User Per Month
Qmarkets
Score8 out of 10
Enterprise companies (1,001+ employees)
Managing innovation at a large company can require addressing the needs of an endless list of stakeholders to engage, a massive number of data points, and a multitude of obstacles and landmines to avoid. So the Qmarkets platform lets users define and manage intelligent crowdsourcing processes to identify, review, and implement the most relevant ideas, trends, or insights. The solution boasts clients like Ford, Intel, Coca-Cola, and UBS, as well as a wealth of best-practices to help organizations…
Gemini is well suited to help track issues and change requests, projects, bugs, time logs, etc. It is less appropriate for reporting needs or general office management needs.
I have no negative points to bring out. Qmarkets, as a company, has been very cooperative and has provided full support during the entire sales cycle. The sales cycle actually ran over a year with multiple discussions with the customer before they signed off. Qmarket products are well thought off and their fitment to customer needs are almost 100%.
Gemini offers flexible framework that allowed IT to build a workflow based process. IT change requests were divided into several buckets: New Change Requests group for business units to submit requests for enhancements and new project ideas, Pending Change Requests for approved projects that are waiting for IT resources, Application Development where we track active projects, Defect Tracking where bugs are tracked during testing and finally Release Management where requests for deployment are tracked.
Gemini allows to create custom fields and add them to View, Edit and Add screens. This flexible model allowed us to track additional information on the project such as IT Point of Contact, System Name, Team Name, Testing dates, etc.
Gemini has flexible email notification model that allows to keep business customers informed on the project progress. Whenever comment is added by project manager email alerts goes out anyone that is set to watch project progress.
Gemini's development team continues to improve the product and provides a comprehensive roadmap of upcoming features that makes you want to upgrade as soon as a new version comes out.
Other competition products were evaluated but Qmarkets had products that were 100% fit for our customer's needs and the Qmarket team has excellent Tech team which we didn't see in the competition that we and our client evaluated. Also, the Q products are very flexible compared to others in the market.