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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ekso

    Score10 out of 10
    N/ACountersoft, the team behind the Gemini ALM and bug tracking tool, is becoming Ekso. The company's products focus on IT help desk, bug tracking, test management, and general ALM functionality.

    $10

    Per User Per Month

    Sentry

    Score8.8 out of 10
    N/ASentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.

    $26

    per month

    Pricing
    EksoSentry
    Editions & Modules
    Gemini Express
    $10.00
    Per User Per Month
    Gemini Enterprise
    $850.00
    Per 10 Users Per Month
    Team
    $26
    per month
    Business
    $80
    per month
    Developer
    Free
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    EksoSentry
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    EksoSentry
    Considered Both Products
    CounterSoft
    No answer on this topic
    Sentry
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    10 Answers
    Best Alternatives
    EksoSentry
    Small Businesses
    Polarion ALM
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    PTC Windchill RV&S
    Score2 out of 10
    Airbrake
    Score8 out of 10
    Enterprises
    IBM Engineering Lifecycle Management
    Score5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EksoSentry
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (15 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (3 ratings)
    User Testimonials
    EksoSentry
    Likelihood to Recommend
    CounterSoft
    Gemini is well suited to help track issues and change requests, projects, bugs, time logs, etc. It is less appropriate for reporting needs or general office management needs.
    Read full review
    Sentry
    Great for standard web application performance monitoring, analytics and error reporting. Shows line level code errors, gives insight into performance issues (plugins, API issues, etc.). Automation and scheduled scanning in production gives client visibility into 'after deployment' value. Also lets a relatively small number of developers keep tabs on a handful of different site/applications without needing a bunch of tools. The UI is pretty complicated and can be overwhelming for new users. Documentation could be better for the learning curve,
    Incentivized
    Read full review
    Pros
    CounterSoft
    • Gemini offers flexible framework that allowed IT to build a workflow based process. IT change requests were divided into several buckets: New Change Requests group for business units to submit requests for enhancements and new project ideas, Pending Change Requests for approved projects that are waiting for IT resources, Application Development where we track active projects, Defect Tracking where bugs are tracked during testing and finally Release Management where requests for deployment are tracked.
    • Gemini allows to create custom fields and add them to View, Edit and Add screens. This flexible model allowed us to track additional information on the project such as IT Point of Contact, System Name, Team Name, Testing dates, etc.
    • Gemini has flexible email notification model that allows to keep business customers informed on the project progress. Whenever comment is added by project manager email alerts goes out anyone that is set to watch project progress.
    Read full review
    Sentry
    • Great web interface. Lots of data available in a really clean format, with filtering options and more.
    • Per-user exception tracking. User is complaining about something being broken? Look up their account ID in Sentry and you can see if they've run into any exceptions (with device information included, of course).
    • Source map uploading. Took a little while to figure this out but now we have our deploy script upload sourcemaps to Sentry on each deployment, meaning we get to see stack traces that aren't obfuscated!
    • Very generous free tier – 10,000 events per month. We're nowhere near that yet.
    Incentivized
    Read full review
    Cons
    CounterSoft
    • It would be useful for Gemini to offer a mobile-friendly version.
    • It would be helpful for Gemini to provide more granular control over email notification options. Currently, we cannot turn off update type emails
    • Gemini could improve homepage design to provide a dashboard for all projects in the system.
    Read full review
    Sentry
    • Alert Configuration. Would be really helpful to have multiple logical groupings within the "If" section of a single configurable alert.
    • Alert Copying. Being able to copy an alert from one project to another would be super beneficial.
    • Alert Tags. Better UI around how we select which tags are getting sent with each alert instead of a tiny text box.
    Incentivized
    Read full review
    Likelihood to Renew
    CounterSoft
    Gemini's development team continues to improve the product and provides a comprehensive roadmap of upcoming features that makes you want to upgrade as soon as a new version comes out.
    Read full review
    Sentry
    No answers on this topic
    Usability
    CounterSoft
    No answers on this topic
    Sentry
    Its incredibly versatile, but that leads to complexity for the uninitiated, which can be intimidating. Nevertheless its a well polished product, in our case leading to only using it for a focus on frontend is still more cost effective than buying a one-to-rule-them-all tool...
    Incentivized
    Read full review
    Alternatives Considered
    CounterSoft
    Gemini is more cost-effective than Project Server. It is easy to configure and easy to use
    Read full review
    Sentry
    It is cheaper and offers better support for front-end applications for enterprise large environments with more then 30 scrum teams and hundreds of micro frontend applications. The configuration options, both with the agent and from the user interface, are superior to other tools, and the documentation is also very easy to use.
    Incentivized
    Read full review
    Return on Investment
    CounterSoft
    • Gemini helped consolidate and centralize projects tracking and status reporting
    • Gemini helped improve defects tracking and reporting
    • Gemini helped streamline release process management, eliminated approval paperwork by allowing ot use comments as electronic signatures.
    Read full review
    Sentry
    • So it has helped us for quick error resolutions.
    • From dashboard we are able to assign errors to particular member and see when its resolved.
    • Without customer informing us about errors we know what happened in real time helps in customer service also.
    Incentivized
    Read full review
    ScreenShots