Empower vs. TrackerRMS

Does all the work for correct deductions from employee's pay. When there is an issue with any employee's account, Empower works hard researching the issue and getting to the problem to correct it in a timely manner. My submitting payroll deductions is fast and easy. There are no issues there.

Incentivized

Honestly there is no weakness in TrackerRMS. We have great experience in using TrackerRMS

Incentivized

• Managing the helpdesk tickets.
• Automatic financial tracking and information.
• Maintaining management requirements, along with providing a clean interface to end users.

Incentivized

• Follow through with questions
• Resolve any issues that may arise
• Continuing to update their system

Incentivized

• The transfer of payroll information from our payroll software to Empower, without getting charged on both ends.
• The fees can be a lot
• Notifying us when a notice or letter is returned to sender, so we can try to find out the new address.

Incentivized

• Sometimes it sluggish
• Other then this everything is great
• We had great experience using TrackerRMS

Incentivized

We have had no problems and will stay with Empower for our 401k needs.

Incentivized

It is very useful. From managing leaves to working hours, it keeps track of everything. Also, it currently has all the features required for managing employees seamlessly.

Incentivized

I find it easy to show people now to use all aspects of this software with our business.

Incentivized

Had a past participant from 20 years ago, receive a letter from the government saying they might have a retirement account. Empower helped this employee and I didn't have to play detective concerning this person. They back tracked to Merrill Lynch to find this former participant and help her. I was impressed.

Incentivized

Great customer service

Incentivized

It stood out when compared for features, legacy, customer support, and on-premises deployment.

Incentivized

Allows for more detailed information to be listed on each entry.

Incentivized

• It has improved employee experience and is a good tool for management to track things.

Incentivized

• Cost effective
• Very efficient

Incentivized