TrustRadius

Empower vs. TrackerRMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Empower
Score 8.5 out of 10
N/A
N/AN/A
TrackerRMS
Score 9.0 out of 10
N/A
TrackerRMS is a cloud based CRM and recruitment software provider designed for companies and users from startups to enterprise level customers. Some key features include: Contact & Activity Management, Sales Lead & Opportunity Management, and Standard Reports & Dashboards.N/A
Pricing
EmpowerTrackerRMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EmpowerTrackerRMS
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
EmpowerTrackerRMS
Considered Both Products
Empower
Verified User
Anonymous
Chose Empower
It stood out when compared for features, legacy, customer support, and on-premises deployment.
LG
Laurie Grzejka
Payroll Manager / HR
Chose Empower
Empower gives me as an administrator, more access to accounts, and more access to customer service reps than ADP ever did. With Empower, if there is an issue, and a simple fix is needed without a rep being called, then I can do it. ADP had to open a ticket than wait up to 10 …
TrackerRMS
Verified User
Anonymous
Chose TrackerRMS
Onbording on TrackerRMS is smooth as compare to bullhorn. Screening and assesment is also very good. Dashboard is user friendly and easy to use. scheduling is very easy
Features
EmpowerTrackerRMS
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Empower
9.0
Ratings
14% above category average
TrackerRMS
-
Ratings
Customer data management / contact management8.90 Ratings00 Ratings
Workflow management8.80 Ratings00 Ratings
Territory management8.80 Ratings00 Ratings
Opportunity management9.70 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.80 Ratings00 Ratings
Contract management8.80 Ratings00 Ratings
Quote & order management9.90 Ratings00 Ratings
Interaction tracking7.80 Ratings00 Ratings
Channel / partner relationship management9.30 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Empower
7.8
Ratings
1% above category average
TrackerRMS
-
Ratings
Case management8.30 Ratings00 Ratings
Call center management7.80 Ratings00 Ratings
Help desk management7.30 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Empower
6.2
Ratings
22% below category average
TrackerRMS
-
Ratings
Lead management7.10 Ratings00 Ratings
Email marketing5.30 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Empower
8.2
Ratings
6% above category average
TrackerRMS
-
Ratings
Task management8.00 Ratings00 Ratings
Billing and invoicing management8.70 Ratings00 Ratings
Reporting8.00 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Empower
9.2
Ratings
18% above category average
TrackerRMS
-
Ratings
Forecasting8.80 Ratings00 Ratings
Pipeline visualization9.80 Ratings00 Ratings
Customizable reports8.80 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Empower
5.9
Ratings
26% below category average
TrackerRMS
-
Ratings
Custom fields6.70 Ratings00 Ratings
Custom objects6.20 Ratings00 Ratings
Scripting environment3.40 Ratings00 Ratings
API for custom integration7.10 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Empower
7.3
Ratings
14% below category average
TrackerRMS
-
Ratings
Single sign-on capability6.20 Ratings00 Ratings
Role-based user permissions8.40 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Empower
9.7
Ratings
25% above category average
TrackerRMS
-
Ratings
Social data9.80 Ratings00 Ratings
Social engagement9.70 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Empower
7.4
Ratings
2% below category average
TrackerRMS
-
Ratings
Marketing automation6.60 Ratings00 Ratings
Compensation management8.20 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Empower
6.7
Ratings
13% below category average
TrackerRMS
-
Ratings
Mobile access6.70 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Empower
-
Ratings
TrackerRMS
9.0
Ratings
13% above category average
Applicant Tracking00 Ratings9.00 Ratings
Best Alternatives
EmpowerTrackerRMS
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Salesmate
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Score 10.0 out of 10
Breezy HR
Breezy HR
Score 8.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Breezy HR
Breezy HR
Score 8.9 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
PeopleStrong
PeopleStrong
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EmpowerTrackerRMS
Likelihood to Recommend
9.4
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
8.6
(0 ratings)
9.0
(0 ratings)
Support Rating
8.0
(0 ratings)
10.0
(0 ratings)
Configurability
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
EmpowerTrackerRMS
Likelihood to Recommend
I have kept very close watch on my net worth, and Empower was an incredibly useful tool in giving me a relatively updated display aggregating all of my personal accounts. Frustratingly it wasn't able to integrate a mutual fund that I own, but it was able to for everything else
Verified User
Anonymous
Read full review
A great tool when using it for a database of qualified candidates.
JM
Julia Moneypenny
Sr Executive Assistant
Read full review
Pros
  • Managing the helpdesk tickets.
  • Automatic financial tracking and information.
  • Maintaining management requirements, along with providing a clean interface to end users.
Verified User
Anonymous
Read full review
  • Follow through with questions
  • Resolve any issues that may arise
  • Continuing to update their system
JM
Julia Moneypenny
Sr Executive Assistant
Read full review
Cons
  • The transfer of payroll information from our payroll software to Empower, without getting charged on both ends.
  • The fees can be a lot
  • Notifying us when a notice or letter is returned to sender, so we can try to find out the new address.
LG
LAURIE GRZEJKA
Payroll Manager / HR
Read full review
  • Sometimes it sluggish
  • Other then this everything is great
  • We had great experience using TrackerRMS
Verified User
Anonymous
Read full review
Likelihood to Renew
We have had no problems and will stay with Empower for our 401k needs.
LG
LAURIE GRZEJKA
Payroll Manager / HR
Read full review
No answers on this topic
Usability
I love how it can aggregate most of my personal accounts, but my mutual fund account that I have with a wealth management firm from home won't integrate with it for some reason.
Verified User
Anonymous
Read full review
I find it easy to show people now to use all aspects of this software with our business.
JM
Julia Moneypenny
Sr Executive Assistant
Read full review
Support Rating
Had a past participant from 20 years ago, receive a letter from the government saying they might have a retirement account. Empower helped this employee and I didn't have to play detective concerning this person. They back tracked to Merrill Lynch to find this former participant and help her. I was impressed.
LG
LAURIE GRZEJKA
Payroll Manager / HR
Read full review
Great customer service
Verified User
Anonymous
Read full review
Alternatives Considered
It stood out when compared for features, legacy, customer support, and on-premises deployment.
Verified User
Anonymous
Read full review
Onbording on TrackerRMS is smooth as compare to bullhorn. Screening and assesment is also very good. Dashboard is user friendly and easy to use. scheduling is very easy
Verified User
Anonymous
Read full review
Return on Investment
  • It has improved employee experience and is a good tool for management to track things.
Verified User
Anonymous
Read full review
  • Cost effective
  • Very efficient
Verified User
Anonymous
Read full review
ScreenShots