Enterpret vs. Service Management Group (SMG)

Enterpret

2 Reviews and Ratings

Service Management Group (SMG)

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Enterpret	Score7.7 out of 10	N/A	Enterpret is a Unified Customer Feedback Intelligence Platform used by product organizations to leverage the Voice of the Customer in building products.	N/A
SMG	N/A	N/A	SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution that combines technology with hands-on professional services to help organizations reduce churn and detractors and drive operational efficiencies. By delivering insights across the enterprise and measuring experiences at every touchpoint, SMG offers a partnership model helps clients change the way they do business.	N/A

Pricing

Enterpret

SMG

No answers on this topic

No answers on this topic

Pricing Offerings
Enterpret	SMG
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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User Ratings
	Enterpret	SMG
Likelihood to Recommend	7.0 (1 ratings)	- (0 ratings)
Usability	7.0 (1 ratings)	- (0 ratings)

User Testimonials
	Enterpret	SMG
Likelihood to Recommend	Enterpret While I have enjoyed the product, onboarding was hard and a long, drawn-out process. I'm still struggling to create my own dashboards accurately Incentivized Stephanie Redfern Director of Product Design Read full review	Service Management Group (SMG) No answers on this topic
Usability	Enterpret Fairly easy to use once set up but the set up is quite cumbersome Incentivized Stephanie Redfern Director of Product Design Read full review	Service Management Group (SMG) No answers on this topic
Alternatives Considered	Enterpret We evaluated Reforge. We chose Enterpret but we are missing the interviewing capabilities of Reforge. Incentivized Stephanie Redfern Director of Product Design Read full review	Service Management Group (SMG) No answers on this topic
ScreenShots